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"N/A"

"The resort itself was absolutely beautiful, with stunning grounds and a relaxing atmosphere. Unfortunately, the accommodations didn't reflect what I would expect from a 5-star resort. The room had several maintenance and cleanliness issues, including rusty faucets and stains on the bedding, which was disappointing. During our stay, the electricity went out for a few hours. While it wasn't ideal, it wasn't the biggest issue and we were able to move past it. What left the biggest negative...

"Resort avec de belles prétentions mais qui manque l'essentiel. L'état des bâtiment se désagrège, le personnel est toujours en retard ou invisible. Le service est inégal et manque de chaleur et de sourire. Quelques membres du personnel se démarquent positivement du lot que ce soit au front desk ou à l'animation. Très peu d'activités, les barmans ne sont pas très souriants ou accueillants. Si tu parle pas espagnol, ils t'ignorent presque. Les chambres sont spacieuses et l'AC fonctionnait. Les...

"El hotel es muy grande y bonito, pero está en construcción y para mí fue muy desagradable porque hay muchos roídos y no se podía descansar, además al vender el hotel ofrece muchas cosas que todavía no está disponible,"

"nos gusto pero falta mas animacion en la noche y la calidad de la comida debe mejorar, el restaurant que nos recomendaron mucho Toro no nos gusto para nada la carne super dura y todo lo demas con mal sabor"

"I will put two * for this because of following reason. 1. What we paid we had to change few times the room, room was not clean, when I arrive to our room, there was blood or red stuff in table next to phone. Phone was not working, light on and off multiple time. Toilet was not working and asking properly took 3 hrs. Food was not great, people can't speak or understand small English which make our stay more deficult. Even management side discussion they don't apologize for this all error and they...

"Wonderful!"

"During the trip we had some delayed communication with the front desk staff/customer service team but all things were eventually resolved. The resort itself lived up to all positive expectations of an all-inclusive experience in Punta Cana. The resort was further out then expected but the live entertainment and parties onsite were top notch."

"Staff was awesome and respectful. Steakhouse not so good."

"All good"

"Need better cleaning in rooms the little bugs were everywhere"

"Staff was very friendly, cooperative and prompt to provide service. The pool outside our room was a blessing - when kids were not in the Park that's where they spent most of the time. Rooms were spacious, clean and well maintained. Bathroom was huge and plenty of storage space. The food was excellent and buffet places provided plenty of variety with specialty cuisine restaurants available on reservations. Kids over enjoyed the sweetery. Amazing experience kids will remember before they get ready...

"Norris was an amazing host."

"⭐⭐⭐⭐⭐ An Amazing Experience Once Again! This was my second stay at Grand Palladium Family Selection in less than two months, and once again, the experience exceeded all of our expectations. We enjoyed our first visit so much that we decided to come back, this time bringing my parents-in-law so they could experience this wonderful resort as well. I would like to give a very special thanks to Luisito and Ramon from the transportation team. Their kindness, professionalism, and willingness to help...