البحث عن فنادق في بونتا سام من SAR 366

"Everything was beautiful from the time you get there to the time you leave. Staff really make this an outstanding experience. The food was great and so were the drinks. We plan going back next year!"

"I feel like these reviews are very misleading. If you are traveling solo, this resort is not for you. The staff do not care about solo travelers. Especially on their birthday. Let me start with their mishaps. I took a nap outside on my private pool terrace and housekeeping came to clean my room. They locked me out up there. Thank God I had my phone or I wouldn't have known what to do. Then the manager on duty (Mariana??) tells me I can have an accommodation. Offers me a couples massage. Again I...

"Amazing experience"

"This is our 3rd time coming to this hotel. We love it because it’s a great experience. Beautiful place with great amenities and the staff goes above and beyond to meet our needs. Always great food as well."

"Overall, we enjoyed our vacation and appreciated the friendly staff and beautiful pool areas. However, there were several issues that affected our experience. Our room often had an unpleasant odor, and the bathroom shower had a persistent smell, noticeable wear and tear, and leaked water during use. The refrigerator did not stay cold, and we were disappointed with the mini bar selection. In the common dining areas, particularly at breakfast, many of the chairs appeared dirty and stained. We also...

"Room - 4/5: Our room was spacious and probably as clean as it could be. Some of the furniture (e.g. sofa and chair) is fabric so I can imagine it's hard to get some of the stains and marks out. We had a few issues with the shower water temp - on the first night we could only get cold water and on subsequent nights we could only get warm/hot water. Food 3.75-4/5: Coming from Canada, the food at the buffet and restaurants is not mindblowingly amazing, but definitely above average and quite good...

"Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai."

"La habitación está muy bonita, limpia y moderna, las instalaciones bien, solo la playa tenía sargazo, y olía feo. La comida no es la mejor en relación precio-calidad, no escogimos el todo incluido, y x el precio de los platillos y el sabor, preferimos salir a comer a restaurantes cercanos."

"The property was perfect and every single staff member was so kind! We made some good friends with the workers there! Will 100% go back!"

"Just a great place over all"

"Beautiful resort, rooms very modern, clean and well equipped. Staff were super helpful and friendly. Family friendly, great pool and next to the beautiful beach! Highly recommended."

"Excellent staff.."

"One of the best resorts I’ve ever stayed at! Beautiful hotel, super friendly staff, amazing rooms with hammocks on each balcony. Great view, beach and pool areas. Highly recommend if you want a holiday to switch off"

"WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy."

"Great food"

"Lugar excepcional, personal muy atento habitación limpia y bonita, decoración increíble, habitación con salida a la alberca. Me gustó mucho recomiendo!!"

"The hotel was amazing especially for the price. Staff were all awesome, kind and helpful. The room was very nice and clean. The beach was also really nice despite the ongoing issues of Sargassum (seaweed) overtaking Mexico waters. The pools were also very clean with a nice variety of locations around the property. The food was also pretty good as well - a little expensive, but its a resort!"

"The hotel was so beautiful and very clean. staff was super helpful and more than willing to show us around. the mexican restaurant was our favorite but everywhere we ate was very good. staff is super attentive, 10/10 would come back!"

"We stayed for overnight and could not complain! The service was great, room was spacious and clean and the pool was a nice break away from the amazing beach. Very convenient location. Would definitely recommend!"

"Wonderful staff. Calm, peaceful atmosphere. Charming architecture. Very close to off site services. Great local transport."