البحث عن فنادق في بونتا سام من SAR 418

"Una estancia corta pero espectacular el Hotel está muy bien limpio cómodo las habitaciones muy cómodas camas buenas menú de Almohadas y el bellboy y Juan súper amable la experiencia gastronómica muy buena en todos los restaurantes El personal muy atento y eficiente volvería siempre"

"The Inspira package was well worth the upgrade. Our Butlers Martin and Aline were awesome."

"1000 out of 10. Perfect location for peace and quietness. Didn’t stay long enough but they definitely cater to you through the entire stay."

"Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai."

"This place as just okay. We stayed in an elite room which gave us butler service. Our butler, Roman, took hours to respond, gave us incorrect dinner reservation times and was overall underwhelming. The pools were warm? Literally felt like bath water which is not what you expect in Mexico. Espically when the beaches are full of seaweed. We spent most of the time off resort due to this. Lights in the pool were all ripped out and it seemed to not have great filtration. Drinks were good when...

"Great experience, clean resort, best family resort"

"Food was amazing, room service was a plus, the staff was excellent, and the vibe was everything that I expected"

"Exactly what my boyfriend and I wanted for a summer trip, we hung out by the swim up bar and beach and just enjoyed the amazing food and service at Excellence. The Indian food at Basmati and sushi at Spice were to die for. The breakfast at The Lobster House, a total hit. And the kiwi margs ended up being the drink of the weekend! If you want a gorgeous, relaxing but very entertaining resort to eat some of the best food in Mexico at, this is your spot. Also, the service alone deserves its own...

"Loved it!"

"Pools were a little dirty"

"Great rooms and services"

"The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member...

"WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy."

"今回、新婚旅行で夫婦で宿泊させていただきましたがこれほどにホスピタリティ溢れるホテルは初めてで大満足でした。また、私たちは日本人でホテルに日本人コンシェルジュのワカワダ・ユキさんがいらっしゃったことも本当に心強く、ホテルを満喫できた理由の一つです。本当に親身に対応してくださいました。また必ず夫婦で宿泊に来ようと思います！"

"Pésimo servicio y muy mala comida y restaurantes. La tendió mal cliente es muy mala"

"La habitación no la limpiaron bien, no nos hicieron cambio de toalla ni limpiaron los vidrios del baño."

"Very nice place. People so friendly and nice."

"The staff was excellent and helpful from the moment we got there."