البحث عن فنادق في بونتا سام من SAR 418

"Best all inclusive so far!"

"The most perfect experience! It was our first time in Mexico and the staff made the place amazing"

"Another terrific stay at Beloved. As everyone notes, the staff are so helpful and kind. To me, the biggest draw is how quiet the resort is. It’s not small, there are plenty of pools, lovely size beach, big spa and nice sized gym. It’s just the fact that you NEVER have to worry about getting a lovely bed at the beach or pool. You don’t have to get up early and reserve your spot, which I’ve found you must do at a bunch of these resorts. You never wait for drinks or food service at the pool and...

"Food was good but service was horrible, our dinner reservations were late bc thats all they hay 8:30 but they sit us after 9 and were alway rushed and treated poorly Staff seemed mad and clueless all the time. The Family pool is so small and crowded all the time but adults only is huge wich in my opinion should be the other way around or at least both the same size Won't be coming back"

"Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai."

"Beautiful property. Did not feel crowded ever. Fun staff everywhere. Meals were great, not excellent. Bars were good not great, warm beer occasionally. No drink menu to choose fun drinks from. Did not care for push to take meeting like a timeshare Overall review - just below excellent."

"Just perfect!"

"Everything was perfect, the staff the food and the resort overall appearance."

"The staff was wonderful service was amazing!"

"Overall, not bad and a good choice for families, but there are several areas that need improvement. The resort is very family-friendly, and we enjoyed our stay overall. However, the restaurants and bars were disappointing. The main swim-up bar (Mermaid Bar) was consistently understaffed, with what appeared to be only one bartender working throughout the day. I honestly never managed to order a drink there. The bartender seemed overwhelmed, rarely made eye contact, and often didn’t acknowledge...

"Beautiful property, amazing staff! I’m definitely recommending this resort and coming back 😁"

"The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member...

"WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy."

"I thought they promised more in their Expedia ad than was delivered: no airport pickup / round trip, no restaurant, bar. Poorly designed signage and I was in a taxi. The property was clean despite a couple of nights of storms. The room was clean and comfortable in spite of the high ass humidity."

"Todo excelente!!!"

"The room service was excellent (both the food and service). And the ocean view from our room was lovely. However, we had several other issues that made us leave the hotel halfway through our stay. The air conditioning in the room wouldn't go lower than 25 degrees celsius. The hallways and lobby were not air conditioned. After a long day out in the town or on the beach, instead of being a relief to come back to, the hotel was just uncomfortable. Not an oasis like it should have been. In...

"Room was neat and tidy and hotel staff were very polite and friendly."

"Excellent hotel! I stayed here with my family, including my one-year-old baby, and we had an amazing experience. The staff was exceptional—I never encountered anyone who wasn’t kind, friendly, and helpful. They even prepared fresh food for my baby every day, which made our stay even more special. I would definitely recommend this hotel to both families and couples. We truly enjoyed our stay and would love to come back!"