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"This is clearly an exceptional property that cuts no corners on comfort and customer satisfaction. I have traveled extensively and this property was second to none in its class overall. It was a great value. It my first time with the Excellence group but it certainly not be the last. I had a unit with a private pool which I have had at other resorts. This one was the best for size and maintenance. I could not have asked for more attention. The restaurants offered a full vegetarian option...

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"The rooms were clean.. the food was great .. the service was great.. make sure you make dinner reservations in advance. Family friendly resort .."

"I everything was beautiful and staff was lovely! Definitely recommend getting the all inclusive!"

"Excellent resort, definitely coming back!"

"Great service and great food"

"I really liked this hotel and the comfort it provides is unmatched. Every one of the staff members is really attentive and nice. The only reason I’m giving it 4 starts instead of 5 is the food. Out of all the restaurants around this hotel, just one met my expectations."

"Great resort the food was pretty good overall. A bit of wait with the “first come first serve”, but the quality of food makes up for it. Customer service was great. My only complaint is that my room did not have hot water for 3 mornings back to back, also I’m not sure why they took away irons and ironing board from the rooms, steamers are not as efficient. Also check out was out 12 and I was a few minutes over and was being rushed out and reminded of a 50$ fee for one hour over."

"WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy."

"The personnel , bartenders specially\\were great"

"Always clean outside and inside, a/c was a blessing and the staff (Carlos) was very helpful and friendly. Perfect getaway for enjoying nature, a peaceful and quiet environment. I loved it a lot!"

"The room are super clean"

"Overall, the experience was okay. I liked that each restaurant had a different menu every day, but the food was hit or miss. Some dishes tasted stale or bland, while others, especially the fish and rajas, were excellent. Check in felt rushed, and no one explained the resort amenities. I also did not like being approached every time I walked through the lobby by staff trying to get me to attend a presentation or provide my card information for free perks. After declining several times, it became...