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"Clean rooms Staff is very polite Perfect "

"Fine plase little to far from downtown "

"Yes"

"Fantastic property, family friendly, lots of activities and amenities, Best All Inclusive "

"yes"

"We were happy when we arrived until we went to our room. Our room was in a 4th floor and the building didn't have an elevator I asked the supervisor to moved us which they did. After we got to the room and finally rest I realized the room was full of mosquitoes. The hotel needs to do something about those mosquitoes in the room. The very good thing was the quality of food which was absolutely delicious. Miguel at the bar by the beach was Amazing friendly. "

"Son demasiadas actividades que no se alcanza a aprovechar todo "

"Si"

"Really excellent service- great place and friendly staff"

"Great facility. Friendly staff. Lots to explore. Wish the front desk was little more efficient during peak hours of check-in and check-out. Only a handful were “experienced “ enough to know what they were doing leading to long lines. Otherwise, pretty awesome overall."

"Amazing staff"

"The staff here was the best I’ve ever had on any trip. Friendly and always on the go to make a great trip!"

"Especial"

"Me quitaron 3 horas enganchandome en la compra de una promosion de su aplicacion de mas de 120 mil"

"This was the first all inclusive that didn’t provide any beverages in our refrigerator . We also asked for a certain cocktail during dinners and they said it would be an additional charge . Super disappointed . Also , they never cleaned our room until we called the lobby to request it . The jacuzzi was not even close to hot . It was kind of the same temperature as the pool. And so many more things to complain it . Overall bad experience and would never go back . "

"The getaway was needed, and they made it 10 times better than I expected."

"Great property, everything was clean. Food was good, what you would expect from an all inclusive resort. Hotel staff were very nice. Activities in the resort were also fun if deciding not to venture outside of the resort. I’d give my overall experience and 8/10. "

"Staff was great, everything else wasn’t. We did not get the room we booked, gym was crowded, pool situation sucked. People go down and put towels on chairs at 7am and then show up around 12-1pm. There are signs that say you can’t leave your stuff unattended for more than 30 min but that’s not enforced. There was construction going on that was loud and annoying while at the pool. Food was ok. Overall just ok. Would not recommend and would not go back. "

"The hotel is very beautiful. However it seems like a catch to everything on property the “vip” experience staff literally harass you the entire time to purchase costly unnecessary things.We upgraded for $200 to the xhale package just to never really experience the upgrade. The roof too pool was closed for a “ticketed” party the restaurants are not open most days and the food was very underwhelming. I would not recommend this resort for the price or experience "

"The staff make this place amazing. The entertainment team work hard day and night to provide fun and engaging games and events. The service is amazing the food is so good! The beach seating is by far the nicest we saw and is not very busy which was a plus."