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"Buffet options are often average at best and require identification of items that deserve further attention"

"Sunscape was a great place to stay had entertainment for all age groups and all occasions! "

"Excellent smaller resort. Great food with fun swim up bar and activities. The beautiful pools had a gorgeous ocean view and beach was also great to lounge at with great service. No hoarding of beach chairs at 6am! Perfect location from downtown Cancún and the airport. The staff was exceptional in every area!"

"At night the music was very loud. If you have kids bring a sound machine. Music played until 10 pm. It sounded like the speakers were on our balcony. Pool service for food was a one hour wait. We found it was easier and faster to go to the buffet. Also trash cans were not emptied outside often enough causing flocks of birds to descend. Seaweed made swimming at the beach impossible."

"Great staff and excellent property "

"Room was spacious and comfy, beautiful sea view. Food was overall mid & limited, the only thing you can get what you really want as many times as you want is the buffet. The restaurants that were included into the package stated you can only get one item on the menu. Drinks were mostly juice, unless u get shots."

"Very family friendly but disappointing that they wouldn't allow my 3 year old into the kid's corner for cupcake decoration. Having said that this place is very well kept (except for our shower that didn't work the first day, pipe issues) and the food was great!"

"A truly amazing experience, will definitely be coming back. There is just so much to do everyday and the staff and people were amazing, the mercado buffet was our favorite area to eat i."

"Busy, modern, and active resort with lots of things to do. We especially liked the Cafe Bistro with touch screen ordering, the poolside little cooking stations for a taco or nachos as a snack, the evening shows (esp the breakdancing one). The staff all seemed happy, engaged and proud to work there. "

"Los días que no daba propina a los meseros no estaban tan al pendiente de uno ya sea en el bar o restaurantes"

"Staying at this hotel is truly an amazing experience. From around noon until after midnight, there are various activities and programs, so you never feel bored. Most of the events have a sexy and playful theme, but they don’t create any discomfort for guests; everyone can enjoy them in whatever way they feel comfortable. The buffet food was average and acceptable, but the restaurant meals were truly excellent. It seems the hotel underwent a major renovation less than 10 years ago, but in my...

"Hard Rock Cancun is small but inviting. Service staff was great but stay clear of the pushy vacation planners staff. Evening dinners require a reservation so book your dinners for each night of your stay as soon as you arrive. Any of the restaurants can accommodate booking reservations for all restaurants. Stop by one and book for all the others for the stay. (Wish I would have known this ahead of time) Older resort with slow elevators. Pool area is nice but plan to get up early and go reserve...

"Kids had a blast! Water park is awesome! Food was great as well with a lot of variety "

"Animals galore, monkeys, deer, etc. the staff was amazing. The food was mid. "

"Bra restauranger, dock saknade grönsaker till frukost. Rummet var stort och renstädat. Vi hade swimout rum, ouppvärmd pool utanför. Vi saknade solstol utanför vårt rum. "

"Food and drink selections were excellent and delicious. Very clean throughout the entire property. We really appreciated having the changing rooms off of the lobby with the showers to extend our day! Highly recommend. As with all RIU resorts the entertainment staff made the place lively."

" Our recent stay at the Hard Rock Hotel Los Cabos was spectacular. The hospitality here is world-class, and the staff is incredibly accommodating, ensuring every part of our trip was seamless. A very special thank you to our concierge, Diego. He was phenomenal—detailed, gracious, and proactive. Diego handled every request with such care and professionalism that it truly elevated our entire experience. The Culinary Experience The food throughout the resort exceeded our expectations. We had...

"Yes"

"Several pools, all gorgeous, clean and well maintained. Swim up bar, lots of clean towels and available seats. "