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"Stayed in new section. Everything very clean. People cleaning everywhere. Great smelling bathrooms "

"Resort was nice. Food was very good and easy to get into the restaurants. Need more umbrellas on the beach for shade. "

"Great resort, closes the pool early. Needs to have music at the pool. "

"Everything it’s fantastic"

"Great staff and excellent property "

"Todo para un hotel a la altura , tip para los hombres!!! lleven Pulover ya que no te dejan entrar al bufete a desayunar , almorzar o comer si no traes uno puesto. "

"The pool was stunning! Wish there was some outdoor space to walk or activate."

"A truly amazing experience, will definitely be coming back. There is just so much to do everyday and the staff and people were amazing, the mercado buffet was our favorite area to eat i."

"Family friendly "

"Clean room, amazing breakfast, beautiful view and love the snack bar. "

"Staying at this hotel is truly an amazing experience. From around noon until after midnight, there are various activities and programs, so you never feel bored. Most of the events have a sexy and playful theme, but they don’t create any discomfort for guests; everyone can enjoy them in whatever way they feel comfortable. The buffet food was average and acceptable, but the restaurant meals were truly excellent. It seems the hotel underwent a major renovation less than 10 years ago, but in my...

"Hard Rock Cancun is small but inviting. Service staff was great but stay clear of the pushy vacation planners staff. Evening dinners require a reservation so book your dinners for each night of your stay as soon as you arrive. Any of the restaurants can accommodate booking reservations for all restaurants. Stop by one and book for all the others for the stay. (Wish I would have known this ahead of time) Older resort with slow elevators. Pool area is nice but plan to get up early and go reserve...

"Best place ever "

"I was a bit apprehensive after seeing some of the complaints from others about this resort. I am very glad I went ahead and booked. There is a lot to love about this resort, and only a few small negatives. This resort is very sprawling and covers a lot of ground. With how it is built into the jungle, it feels like a mini adventure park just walking around. They have several Mayan ruins, lots of kept and unkept wildlife, like monkeys, deer, and macaws. The main pool is huge and beautiful....

"Bra restauranger, dock saknade grönsaker till frukost. Rummet var stort och renstädat. Vi hade swimout rum, ouppvärmd pool utanför. Vi saknade solstol utanför vårt rum. "

"Food and drink selections were excellent and delicious. Very clean throughout the entire property. We really appreciated having the changing rooms off of the lobby with the showers to extend our day! Highly recommend. As with all RIU resorts the entertainment staff made the place lively."

"It was a great experience, and all the staff were very helpful. There are 6–7 pools in total, and one of them has a unique red stone design, which was very impressive. This resort is very kid-friendly, and the food was excellent. The spa was outstanding — very affordable for the quality of service provided, and honestly, I had never experienced such good service before. I would definitely go back and stay at this resort again because the staff, food, and overall service were amazing. They also...

"Very nice place"

"Several pools, all gorgeous, clean and well maintained. Swim up bar, lots of clean towels and available seats. "