البحث عن فنادق في المكسيك

"The staff were pretty consistently rude for most of the week we were there. When we would ask for food at restaurants where they were serving at buffets they were consistently rude or acted like we were annoying them or like they didn’t want to be there. It was pretty shocking considering what we paid to be there. We wondered if they were treating us that way because we were Mexican-American and not White. No matter the reason, it was not OK. If you’re looking for a beach, this is not the place...

"estuve 1 semana con 5 habitaciones DELUXE. precio caro por lo que se ofrece, Sillas playa y piscina desde las 7 de la mañana ocupadas, los restaurantes el unico que valio la pena fue el Italiano, los otros regulares. para los niños pocas actividades y cerraban a las 5 el water park y la Guarderia, en gerneral de Hyatt muy poco"

"Amazing staff. Everyone went out of their way and was extremely professional and friendly. "

"Es un Resort muy bonito ! Es grandísimo , tiene muchísimos restaurantes , la comida muy rica y variada en el bufete , la habitación muy amplia y con tina de hidromasje en el balcón , cama y almohadas muy confortable , limpieza de habitación excelente , mini refrigerador del habitación siempre surtido , batas y Pantunflas , el personal todos muy amables y atentos , tienen su propio servicio de taxis a toda hora , el hotel estaba en ocupación llena por ser Semana Santa , y de los grande que está...

"Desafortunadamente nos toco la epoca en la cuál van muchos extranjeros adolescentes hacen mucho ruido por las noches no dejan descansar durante mi estancia ni un solo día pudimos dormir bien debido al ruido, casi no tienen actividades para los pequeños, los cajones de la habitación estaban descompuestos, punto rescatable el personal es muy amable, la comida es buena."

"Clean rooms, food was delicious and Erick made delicious drinks "

"Very bad experience at this hotel. I was honestly ready to leave after the first night. The front desk was not helpful at all and didn’t try to solve anything. Worst customer service I’ve experienced ! it didn’t feel like a Hilton-level hotel at all. The pool area was also disappointing. Umbrellas couldn’t be opened, so there was no shade, and the water was very cold. Overall, a really poor stay. I would not recommend this place. Never."

"We were actually pretty disappointed overall with our stay here... At first, we thought the resort was very nice. But in the first 5 minutes upon entering our room, we discovered 3 different things that were broken, and then more things over the course of our 4-day stay. We also heard this from many other guests as well that they were having the same issues. We also found that the room wasn't very clean... our comforter was dirty and there was someone else's hair blowing around the bathroom...

"If you are looking to stay somewhere a little busy, Sunrise is it. We were there end of March, lots of young people but lots of families too. Ice cream is very good. Restaurant reservations are hard to get. Expect to wait for things like drinks, etc. Sunrise resort is bigger and more crowded than Nizuc. Nizuc is quieter and smaller. There is a decent size pool at Sunrise resort for kids with a few slides. The playroom is the standout attraction. Very clean, lots to do. Also there is...

"Todo excelente"

"The resort is not as fun as it used to be. Entertainers are trying but don’t build the relationships like the old ones and the games have been the same for years. But it is always a good time! "

"In the hotel there is nothing to do,after you go to the restaurant. The buffet is very limited, we stay 5 days and only one of those there was Mexican food ‘, the water in the shower and in the wash basing smelled very, very very bad. The jacuzzi in the room was dirty with a lot of soap scum."

"Hotel Nickelodeon espectacular para niños, solo tener paciencia ya que del lobby principal a las habitaciones hay que esperar Van, se hace filas largas dependiendo de la hr, al igual que los restaurantes, un poco tardados para asignar mesas"

" Hotel was old bathroom had mold "

"We had a really nice stay overall, especially considering the price and what you get with the all-inclusive package. The property was clean, comfortable, and offered a great value for the experience. One thing I do want to note (because it caught me by surprise) is that while room service is technically included, there is a $15 delivery fee, per order. It’s not a dealbreaker, just something to be aware of so you can plan accordingly. What truly made our stay stand out was the exceptional...

"It’s a beautiful resort. Very clean and it is beautifully decorated. The food at the Japanese restaurant was very good. I do have to say that the service actually left me very underwhelmed. The staff did not seem concerned with helping. You have to actually run after people to get service. Most were not friendly. I requested a hair dryer because my room was missing one, they took a really long time to bring it and when they did, it was not even working. I had to ask a housekeeper for one from an...

"Very good"

"Hay un poco de basura en los jardines (vasos,papeles, botes) Las plantas que estan un lado de la alberca swin up les esta afectando la humedad."

"slow service "

"Pool side setting was comfy, i enjoyed the pool. Room was clean, however the jacuzzi upstairs in my room was not clean, did not use even though i paid for it. The room door was squeaky, but they did come in fix it at my request. The staff was excellent, shout out to Krystel and Marco, those are the 2 names that stood out."