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"Buffet options are often average at best and require identification of items that deserve further attention"

"Resort was nice. Food was very good and easy to get into the restaurants. Need more umbrellas on the beach for shade. "

"Great resort, closes the pool early. Needs to have music at the pool. "

"I really wanted to love AVA Resort Cancun. It was everywhere on my social feeds—the photos looked incredible and I truly thought we were walking into a luxury experience. The pros: All rooms face the ocean, which is a huge win. The rooms themselves are spacious and comfortable (2 queens instead of doubles made a difference). The property is clean, modern, and well maintained, and there’s no shortage of things to do. Our flight was delayed and they graciously let us stay a few extra hours, which...

"Great staff and excellent property "

"All was good "

"Clean room Restaurant staff was vey arrogant We did complain at the hotel as well Don’t think any action was taken though "

"A truly amazing experience, will definitely be coming back. There is just so much to do everyday and the staff and people were amazing, the mercado buffet was our favorite area to eat i."

"Family friendly "

"Los días que no daba propina a los meseros no estaban tan al pendiente de uno ya sea en el bar o restaurantes"

"Staying at this hotel is truly an amazing experience. From around noon until after midnight, there are various activities and programs, so you never feel bored. Most of the events have a sexy and playful theme, but they don’t create any discomfort for guests; everyone can enjoy them in whatever way they feel comfortable. The buffet food was average and acceptable, but the restaurant meals were truly excellent. It seems the hotel underwent a major renovation less than 10 years ago, but in my...

"Hard Rock Cancun is small but inviting. Service staff was great but stay clear of the pushy vacation planners staff. Evening dinners require a reservation so book your dinners for each night of your stay as soon as you arrive. Any of the restaurants can accommodate booking reservations for all restaurants. Stop by one and book for all the others for the stay. (Wish I would have known this ahead of time) Older resort with slow elevators. Pool area is nice but plan to get up early and go reserve...

"Kids had a blast! Water park is awesome! Food was great as well with a lot of variety "

"Let’s start with the good - staff is generally very helpful and friendly. Special shout out to Wendy in the Spa. Our couples massage was good. Be prepared for the wildlife - monkeys, iguanas, deer, capybara, parrots, and coati. The rooms were average. Room service came daily, however, you must ask for face towels and you are lucky if you receive them. We have a few plumbing issues in our room that were resolved pretty quickly. I did have to remind the staff cleaning up after the toilet overflow...

"Bra restauranger, dock saknade grönsaker till frukost. Rummet var stort och renstädat. Vi hade swimout rum, ouppvärmd pool utanför. Vi saknade solstol utanför vårt rum. "

"Food and drink selections were excellent and delicious. Very clean throughout the entire property. We really appreciated having the changing rooms off of the lobby with the showers to extend our day! Highly recommend. As with all RIU resorts the entertainment staff made the place lively."

" Our recent stay at the Hard Rock Hotel Los Cabos was spectacular. The hospitality here is world-class, and the staff is incredibly accommodating, ensuring every part of our trip was seamless. A very special thank you to our concierge, Diego. He was phenomenal—detailed, gracious, and proactive. Diego handled every request with such care and professionalism that it truly elevated our entire experience. The Culinary Experience The food throughout the resort exceeded our expectations. We had...

"Very nice place"

"Several pools, all gorgeous, clean and well maintained. Swim up bar, lots of clean towels and available seats. "