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"cleaning, refilling of mini fridge wasn’t routined. hard to get hold of considered, had to dialed multiple times"

"Clean friendly staff , great food "

"Clan rooms, friendly staff, delicious food at Sea and Stones."

"At night the music was very loud. If you have kids bring a sound machine. Music played until 10 pm. It sounded like the speakers were on our balcony. Pool service for food was a one hour wait. We found it was easier and faster to go to the buffet. Also trash cans were not emptied outside often enough causing flocks of birds to descend. Seaweed made swimming at the beach impossible."

"Enjoyed the resort "

"Staff was excellent. Hard working people. But the food was not to our expectations. Alot of it has been modified to please other cultures. Unfortunately thats the truth Hotel is clean. Jacuzzi is cold water. It is more for young adults. Many teens were there as well. Bar was okay. Short cut drinks. Everyday room cleaning and fridge restocking. Great service. Juat the food... nope"

"Beautiful property! The staff is amazing! "

"From the moment we arrived, we were constantly plagued by an unpleasant stench permeating the air one reminiscent of sulfur or sewage. Even after moving to our room, the foul odor persisted; throughout our entire stay morning, noon, and night we suffered from the ceaseless presence of this offensive smell. Furthermore, whenever we brushed our teeth or washed our faces, the water itself emitted that same distinct, terrible stench. The situation in the room occupied by my younger sister and her...

"A truly amazing experience, will definitely be coming back. There is just so much to do everyday and the staff and people were amazing, the mercado buffet was our favorite area to eat i."

"The hotel was great "

"Loved it! Will definitely be returning!"

"Hard Rock Cancun is small but inviting. Service staff was great but stay clear of the pushy vacation planners staff. Evening dinners require a reservation so book your dinners for each night of your stay as soon as you arrive. Any of the restaurants can accommodate booking reservations for all restaurants. Stop by one and book for all the others for the stay. (Wish I would have known this ahead of time) Older resort with slow elevators. Pool area is nice but plan to get up early and go reserve...

"Kids had a blast! Water park is awesome! Food was great as well with a lot of variety "

"We had a great stay and would come again. The only problem we had was the restaurants. Reservations were very difficult to get at all the resaurants and the quality of the food at most of them was poor. We ended up eating at the buffet more than we expected. The hotel and the staff were great."

"Love the food and experience, Ill for sure go back to this hotel"

"Will definitely recommend staying here! Will visit again in the future."

"Amazing !!"

"Clean rooms and restaurants, staff is super friendly and helpful on the resort, beach view is iffy and the rooms are far away from the actual beach, weird and gross bathtub on the balcony 😳 Be ready to say no thank you a lot bc while it is AI -- they try to upsell you in all areas : food, massage, stores, etc. It gets quite stressful at times bc they continuously are asking for more money whilw there outside of gratuity. Beautiful and relaxing place but far from Cabo so be ready to pay for...

"We had an amazing time. We had a party of 5 and the Staff was extremely attentive: The spa was relaxing and exhilarating, entertainers at the pool were fun and enjoyable. Need a bit more restaurant selections (but the food was good ) and I suggest more speakers around the pool as there was only in one area during the day . "

"Family (children) oriented, friendly and helpful staff. "