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"We had an incredible time! The staff were amazing, but our butler Raul superseded every expectation imaginable! Staff will go the extra mile to ensure everything goes smoothly, but Raul will run a marathon for the families he supports. "

"I acquired salmonella poisoning from the resort. Definitely will not be going back. "

"Excellent service."

"Hotel espectacular en todo el sentido, alimentos , actividades, prefesionalismo Habitaciones cómodas, bellas y limpias. Un encanto de hotel "

"They were short on staff, many new staff and sometimes the new staff didn’t know how to assists you, some attractions in the family lounge weren't available for use or broken or malfunctioning. And it’s annoying that in the first day of the stay they try to sell you a “membership”"

"Had a very good experience. Super clean property. Staff is helpful. Kids will enjoy this place. However, Need more food options at beach area. Also need to add Indian cuisine dishes. Most of the staff doesn't know English, that is challenging. Sweetery shop has average quality icecream. "

"My partner and I stayed at Majestic Elegance for my birthday. Definitely a 10/10 experience! The staff was extremely friendly. Our butler (Richard) was amazing. I highly recommend this resort and we cannot wait to return:)"

"The staff were very welcoming and sweet! Not a day went by where they did not make you feel welcomed!"

"Great buffet and amenities. Service in the lobby is very slow. Rooms are older not the best condition "

"Excelente!"

"The resort, rooms, buildings, and pool areas are beautiful. The wifi is limited and spotty unless you are in the main lobby area. Buffet food gets boring quick, rarely freshly cooked, potatoes and many vegetables are never cooked through, meats are tough and grisly. Specialty Restaurants are nearly impossible to get reservations at, And the restaurants seem to just use the food from the buffets with new sauces. It may be all inclusive but they never stop the upselling...bottles of wine, top...

"Todo excelente! "

"Solid 3 Stars out of 5 over four days Cleanliness: house keeping didn’t tend to none of our three rooms the first night. Was only taken care of after we went to front desk to complain Food: Buffet wasn’t appetizing. Had one of the people in our group grab fruit and found a bug in it. The Japanese restaurant and steak house were the only reasonable places worth eating at. Service: majority of workers seem miserable and non invested. Only truly care when they see cash being waived in their...

"We’ve been to 5 different all inclusive resorts and this by far has been the best! If you’re looking for a super chill environment with decent food, no kids and a clean beach this is it!"

"Its a great property. Amenities are awesome. What threw me off was the check-in experience - they couldn't speak english and then the silly idea of selling preferred was just off putting, and then the fact that waiters don't speak english - when over 75% of your clientele is english speaking you ought to speak the language."

"honestly the staff were sooo sweet always making sure me and my friends were taken care of. def get the elite club they treat you like royalty."

"Yes"

"This is a beautiful resort. Our room smelled weird on arrival but everything else about the room was nice, view etc. The staff is all incredibly kind and were great with my teen sons, throwing a baseball and playing volleyball. On our next visit we would definitely upgrade to a preferred room as there are more food choices at that level. I don't love buffets and that is the main food choice available for breakfast and lunch. There is a great coffee shop though that sells sandwiches and...

"Check in was awful. We were offered a different room to be closer to our group but that room was not ready yet. We were told 30 minutes and escorted to the beach grill to wait. . . 2 hours later we decided to try and find the xhale lounge where we checked in to ask for help. No staff that checked us in were there and everyone was confused. It is also hard to find anything and the layout is poor. Then in order to access are "VIP" benefits we had to activate our key card the next day- mind you we...

"Un poco de remodelación, el aire acondicionado está con mucho ruido y no dormir bien. Y el corcho estaba súper incómodo me dió dolor de espalda y no se logró dormir bien "