البحث عن فنادق في جمهورية الدومينيكان

"Clean room, friendly and attentive staff, Great food, beautiful place. Really recommended"

"Worst customer service, they said they will help but no one ever came to help. The waiters were borderline rude. Also, they gave us the wrong room, we booked a double bed but when we checked in, they said they don’t have any available. Like how is that possible if we have the reservation. The beddings also smell, like they weren’t dried properly. "

"Very clean property. Service everywhere for support. "

"To big of a property for amount of staff members. They lost our luggage for about 6 hours. Late check outs must be requested in person and at a charge. Food was nothing to brag about. Even the Italian restaurant was not good. Undercooked pasta and tasteless. "

"Check in and check out process us the worst. Transportation inside the property average at best. Food is mediocre in every restaurant including the buffet. Staff is a hit and miss. Everyone looks like they hate working there. "

"The resort grounds are beautiful and well maintained, and the room was clean. The pool water was also clean and enjoyable. However, the service needs improvement. Some staff were not very welcoming, and I experienced long wait times to be served. The adult side buffet had limited options compared to the main one. The adult pool was very quiet and lacked energy, and overall the resort could use more entertainment. Overall, it’s a nice property, but better service and more options would improve...

"Room was clean , the service was grate. Lots of place to seat by pool .we enjoyed the french /gormate restaurant as well as Restaurant 9. Buffet and bar by beach was very comfortable. "

"The rooms were clean. Very friendly staff. Food was amazing. The beach was clean. Very big property and multiple options for restaurants within the property"

"Assistant Carlos - I asked to make restaurant reservations for 6-7pm, we are 2 little kids, like 3 weeks before arriving, somehow he scheduled for 7:45, 8:45 etc. Rooms are old, wet inside, ACs leaking, 2 times issues with safebox. Need restoration. Staff do not speaking minimum English language. For the same amount of money, we had much better experience in another Punta Cana hotel."

"I can't find enough good things to say about this resort, honestly. My best friend and I were here for our first time in DR and our expectations were certainly exceeded. We had the BEST experience and the staff here are incredible. Breakfast at the buffet? TEN OUT OF TEN! Whew. We ate a lot and all the restaurants had great service and food. The buffet breakfast was just our fav. Dany, Denisse(in the Cafe), Erick, Kelvin, Junior, Hot Coffee, Chocolate were all incredible and contributed...

"The best resort ever stay"

"Habitacion limpia pero de las duchas sale mal olor fuerte. De la nevera sale agua por lo q ouede ser peligroso. No hay receptaculos en ambos lados de la cama. El q tenia no tenia electicidad. Hacen muy tarde el check in "

"."

"I was chrged extra "

"Had a really bad experience with service when we first arrived but after speaking to management it all went great after. "

"The resort was beautiful food was okay we had a great family vacation planning to go back "

"We went to Ocean El Faro from March 17-24, two couples with two teenage boys each. Before going, we read several reviews complaining about all sorts of things, but rest assured if you are considering going, these are NOT to be taken with any weight at all. Our entire experience exceeded expectations, from the grounds to the facilities to the staff and the service - it was all great! The food may not be five star every bite, but it’s not far off. The buffet is amazing with tons of variety and...

"Excelente "

"I want to comment Juan Carlos at the buffet for going above and beyond for me and my family all 4 days of our stay. I truly didn’t want anyone else serving us but him. Such a phenomenal human being. When my wife was sick he attended to her by finding the tea and making it exactly how she wanted it. He set up a table for my brothers birthday simply cause he remembered. I truly don’t have enough words to thank him. "