البحث عن فنادق في جمهورية الدومينيكان

"The check-in to guest services transition could have been better organized. The jacuzzi in my room didn't work properly. It was serviced, but still didn't work properly. Very nice room otherwise. I don't drink alcohol. There were several occasions where I was given Pina coladas with alcohol even though I voiced loud and clear that I don't want alcohol in my drinks. You could hear festivities in the hallways when you were sleeping. Best restaurants were Los Torres and the Japanese restaurant....

"We absolutely loved it we will be returning! It’s huge and they just opened up the new side which is the Lagoon side. The food was not the best at the buffets but a lot of the restaurants were great. We wished the steakhouse wasn’t adults only!"

"This resort is currently 3 stars not 5."

"My shower didn’t have a door so my floor was completely wet. Room didn’t have any wash cloths upon arrival. Bed was uncomfortable. Staff past the front desk were rude and dismissive. No one seems to speak English here. Food selection and taste was horrible. Cheap alcohol used in drinks. House keeping kept attempting to barge in the room. I requested late check out and the phone was constantly ringing between the bell boys and front desk. Very annoyed. Didn’t get breakfast because by the time we...

"The resort at a glance seems nice but the quality of the amenities, cleanliness, and food were below expectations. The service is slow and the staff makes the customers feel like a burden. The food made my whole family sick by the morning of day 2. We even went to the restaurants that were pay out of pocket and the food was still disappointing there."

"Muy buena atención y calidad Estuvo execlente El trato de Service Elite Bonitas instalaciones de spa No entendimos bien su sistema de aire acondicionado en cuarto que para nuestro gusto era muy frío para evitar la condensacion"

"We traveled from July 1–5 as a family group of 16 people. Upon arrival, we noticed the lobby air conditioning was not working. That night, our room was also very hot because the AC was not working. This happened not only to us but to all of our family's rooms. When we requested a room change, many other guests were also waiting for the same reason. We had to change rooms twice, and the problem extended beyond the rooms to several restaurants and common areas. Only the steakhouse felt reasonably...

"I like everything"

"Personal atento en algunos lugares otros no tanto Problemas con check out con atrasos de hasta 30 min Si no haces la charla para intentar quedar como miembro es un costo para que te activen los 250$ dolares de crédito Actualmente probablemente por inauguración hay mucho manejo de información cruzada Incluso al salir me preguntaron si iba a cancelar porque les salía que no había pagado aunque había hecho pago por expedía Las bebidas gaseosas no tienen máquina expendedora todo es de botella...

"Good place for family"

"Sucio La atención pésima Mala actitud de todos los empleados El cuarto con fuga de agua Se molestaban cuando les pedíamos algo o que fueran a arreglar la bañera Te hacen sentir incómodo Yo quería ya irme al segundo día No lo recomiendo No vuelvo"

"Facility is very beautiful and the pools are outstanding. Unfortunately, only one pool allows kid. So nobody is in the adult pools while the kid pool is crowded. Because the pools are huge, the kid pool is ok to swim. We ended up living one adult to oversea the kid and other adults swim in the adult pools. The beach is very nice but lots of algae. We still spent lots of time there. Room is quite clean except the couch is very dirty. The front desk keeps mishandling our luggage. However, staffs...

"Excelente servicio al cliente, la comida espectacular y muy limpio todo. Hay mucho por hacer unos pocos días no son suficientes para el disfrute. Hector Matos nos atendió muy bien, muy amable y atento con cualquier cosa que necesitáramos."

"Es un excelente y maravilloso lugar, pero creo que ya es tiempo de dar un refresh a las habitaciones del area vieja."

"The property was relaxing but I did not like seeing the birds flying through and landing on the tables while we were having a meal in the opened restaurants also it was difficult communicating with the staff due to the language barrier"

"The resort was clean and beautiful. We truly enjoyed our stay at this resort.. Sabroso was very kind and nice. He always checked in us and ensured that we had a good time."

"The hotel had a very large event for 4th July - but did absolutely nothing for Canada Day. A huge insult and slap in the face to all Canadians. Total lack of respect. Will not be back."

"The rooms were great. Highly recommend the preferred rooms if you can swing it. Gets you access to the preferred dining for the buffet, nice rooms, upgraded room amenities, access to the preferred pool (which is really nice!) and more. Anyie, Jensy, and Jefry were the absolute best, but everyone was great! Tipping a couple bucks here and there goes a long way."

"The staff was very nice in special Julia, “Barbie” and “Chispita”."

"I went to TRS to celebrate my 15 year anniversary to what thought was a 5 star hotel. The rooms were out dated and the service was slow."