البحث عن فنادق في جمهورية الدومينيكان

"The check-in to guest services transition could have been better organized. The jacuzzi in my room didn't work properly. It was serviced, but still didn't work properly. Very nice room otherwise. I don't drink alcohol. There were several occasions where I was given Pina coladas with alcohol even though I voiced loud and clear that I don't want alcohol in my drinks. You could hear festivities in the hallways when you were sleeping. Best restaurants were Los Torres and the Japanese restaurant....

"We absolutely loved it we will be returning! It’s huge and they just opened up the new side which is the Lagoon side. The food was not the best at the buffets but a lot of the restaurants were great. We wished the steakhouse wasn’t adults only!"

"Horrible experience"

"The staff was not friendly, specially the waitress"

"The resort at a glance seems nice but the quality of the amenities, cleanliness, and food were below expectations. The service is slow and the staff makes the customers feel like a burden. The food made my whole family sick by the morning of day 2. We even went to the restaurants that were pay out of pocket and the food was still disappointing there."

"The property was beautiful and very clean. The staff was definitely not what I was expecting or used to. We did have a couple of wonderful staff members. The Butler Christian was amazing. We had a great waiter named Carlos and another great waiter named Adonis, but that was about it. Everyone else look like they hated their job and was miserable being there."

"Ate same food at buffet and thorough out my 5 days."

"I like everything"

"Personal atento en algunos lugares otros no tanto Problemas con check out con atrasos de hasta 30 min Si no haces la charla para intentar quedar como miembro es un costo para que te activen los 250$ dolares de crédito Actualmente probablemente por inauguración hay mucho manejo de información cruzada Incluso al salir me preguntaron si iba a cancelar porque les salía que no había pagado aunque había hecho pago por expedía Las bebidas gaseosas no tienen máquina expendedora todo es de botella...

"."

"The staff was very courteous. ANA Waiter in main restaurant made the difference. ZULEICA in the pool bar was awesome. CAMILO was a big help. Things to improve: *More activities for families. *information of daily activities not communicated to all employees. *could not use the TV it never worked. * Restaurant were closed most of the nights. Overall great place for kid's."

"Very beautiful resort. So calm and relaxing. The pools and beach were the best part. Every staff member made you feel so welcome and it was a 10/10 experience."

"Excelente servicio al cliente, la comida espectacular y muy limpio todo. Hay mucho por hacer unos pocos días no son suficientes para el disfrute. Hector Matos nos atendió muy bien, muy amable y atento con cualquier cosa que necesitáramos."

"Es un excelente y maravilloso lugar, pero creo que ya es tiempo de dar un refresh a las habitaciones del area vieja."

"The property was relaxing but I did not like seeing the birds flying through and landing on the tables while we were having a meal in the opened restaurants also it was difficult communicating with the staff due to the language barrier"

"The resort was clean and beautiful. We truly enjoyed our stay at this resort.. Sabroso was very kind and nice. He always checked in us and ensured that we had a good time."

"Great place to say, excellent food & the staff is so friendly & welcoming."

"The rooms were great. Highly recommend the preferred rooms if you can swing it. Gets you access to the preferred dining for the buffet, nice rooms, upgraded room amenities, access to the preferred pool (which is really nice!) and more. Anyie, Jensy, and Jefry were the absolute best, but everyone was great! Tipping a couple bucks here and there goes a long way."

"The staff was very nice in special Julia, “Barbie” and “Chispita”."

"I went to TRS to celebrate my 15 year anniversary to what thought was a 5 star hotel. The rooms were out dated and the service was slow."