Find Hotel with a Concierge in Xpu-Ha

"The property was amazing! The wildlife was amazing! Pool bar was great Eloy is the man! Moses on the cart is awesome and an asset to this hotel. Samantha in building 21 was extremely helpful with our questions. The buffets were average we all found something we could eat. The steakhouse and the oriental restaurants were excellent. The Mexican restaurant was terrible the food was awful. The best breakfast was at the lagoon buffet get the omelette. Rosita at the lobby bar was a great server and her personality was so great. Check in and check out we’re very simple. Not sure the name of our house keeper in building 21 3rd floor but wow she was amazing. We would absolutely go back if we decide to return to plya del Carmen. "

"The amenities were great, the staff that did the activities by the pool were super friendly and made it a really fun experience. The rodeo grill was one of our favourite restaurants for dinner the food was amazing every night we went. "

"This is my 4th time staying at this Riu Riviera Maya Hotel and it was not a disappointment once again. I highly recommend it. The staff is overly pleasant and the hotel itself is very nice and clean. The night shows are very nice. It's like 20 min walking to downtown Playa del Carmen. I highly recommend it. "

"Very nice"

"This was my first time visiting this resort and i absolutely loved it!....Great option for restaurants with good food, lots of pools, rooms were clean and facility is very well maintained and beautiful. I loved the resort! It would have been nice to have the trolleys run more frequently at times though. Overall great experience and I will definitely come back!"

"The resort was amazing!!! I would return and recommend for sure. It was clean and beautiful. There is so much to do. My family absolutely loved it. "

"We really enjoyed our stay here"

"Employees are very friendly, resort is well maintained and clean. Lots of entertainment for kids"

"Excellence experience at this property, the staff was amazing and the food was good. Very clean in and out, very spacious rooms with good AC."