ابحث عن فنادق بالقرب من Caleta Chac-hal-al، في إكسبو ها من SAR 228

"Very nice. Super large resort. Plan to do a lot of walking. Signage is poor, we lost our way several times before we got use to where things were."

"Shower master room BROKE. Bath clogged. Couldn’t take a shower first 2 days. There is no beach 5 min walking distance as offered."

"Beautiful location, ok food. Ac was not the best. Outdoor furniture was uncomfortable. Noise was a big issue, sound travel. Screaming was a constant problem at early morning hours. Pool was nice, no shade."

"Instalaciones antiguas "

"This was one of the most dreamy places I've ever visited. The grounds were gorgeous between the beach, the jungle, and the architecture. The service was unrivaled. Luxurious in every sense. Can't wait to come back!"

"More comfortable beds. Place was great clean, nice neighborhood quiet. Wonderful area love all the convenience of the place in PA . But definitely needs comfortable mattresses. Loved the host. "

"Práctico para una noche, no hay estacionamiento, no hay toallas para la alberca, el aire acondicionado no enfriaba mucho."

"The staff was so kind and helpful. The facility was generally clean, could use some updating. We loved our swim out suite. The beach was as expected for seaweed season. They worked hard to control the smell. Dinner was always good, the lunch and breakfast were not. I got terrible food poisoning that lasted nearly two weeks and almost had to go to the hospital. It would also be nice if they had more AC in common areas. Most of them are outside or in poorly ventilated rooms. Overall, the kids had...

"This was our 2nd trip to Hard Rock R. Maya. I was disappointed to say the least, overall it was not very clean, especially the swimming pools; pools were disgusting. The staff was not very helpful, and less attentive than I have experienced at other Hard Rocks. As soon as we checked in, we told the staff immediately that we did not want to become a member and that we were not going to go to the meeting about becoming a member, seems service went down hill really quick for us after that."

"The staff was very friendly and helpful. It matches with the description. But a lot of things didn’t work when I arrive, the wifi didn’t work, no TV signal, the stove top didn’t work, the microwave didn’t work. The staff did respond quickly to come fix things. The good side is the AC, shower, laundry washer and dryer all works great. There was only two rolls of toilet paper for me, for the whole 15 days, and there is no cleaning for the whole duration of the booking, which matches with the...

"Staff were very friendly and helpful. Pool is always clean and warm.Bar is amazing with cocktail and drinks.Room is clean and comfortable."

"Amazing resort with beautiful grounds, countless palm trees, and incredible wildlife. Seeing iguanas and colorful birds every day made our stay even more special. The food was excellent, with plenty of delicious options for every taste. The staff was welcoming, everything was spotless and well maintained, and we can’t wait to come back!"

"Avoid ocean front rooms (it’s a scam with the only view being that of garden!) Water slideshow are there but not included (they charge extra for that in an all inclusive resort)"

"Excellent service"

"The property is right on the beach! We were unable to get in the water and use a lot of the amenities, like paddle boards, due to the sargassum (which is on every beach in the Riviera Maya). The restaurant staff were very attentive and the breakfast was good. They made us a to go meal on our last day. There is no other choice for meals in the area, so you need a car if you want to eat elsewhere. Taxis were $400-450 Mex pesos for a one way ride to the nearest village. You get 1 bottle of water...