ابحث عن فنادق بالقرب من Caleta Chac-hal-al، في إكسبو ها من SAR 215

"The staff it’s okay the food okay the beach too dirty and stinky the restaurants too full to book you need at least 3 days before and that’s not what I expected sincerely it’s much better the Barcelo from punta Cana and if I talk about the transportation from the airport they’re the worst $250 dollars for one way ride to Cancun airport not good at all way too expensive and when you ask the hotel for shuttle they’re said you need to book more then 24 hours before"

"Shower master room BROKE. Bath clogged. Couldn’t take a shower first 2 days. There is no beach 5 min walking distance as offered."

"Beautiful location, ok food. Ac was not the best. Outdoor furniture was uncomfortable. Noise was a big issue, sound travel. Screaming was a constant problem at early morning hours. Pool was nice, no shade."

"Instalaciones antiguas "

"This was one of the most dreamy places I've ever visited. The grounds were gorgeous between the beach, the jungle, and the architecture. The service was unrivaled. Luxurious in every sense. Can't wait to come back!"

"More comfortable beds. Place was great clean, nice neighborhood quiet. Wonderful area love all the convenience of the place in PA . But definitely needs comfortable mattresses. Loved the host. "

"Práctico para una noche, no hay estacionamiento, no hay toallas para la alberca, el aire acondicionado no enfriaba mucho."

"The staff was so kind and helpful. The facility was generally clean, could use some updating. We loved our swim out suite. The beach was as expected for seaweed season. They worked hard to control the smell. Dinner was always good, the lunch and breakfast were not. I got terrible food poisoning that lasted nearly two weeks and almost had to go to the hospital. It would also be nice if they had more AC in common areas. Most of them are outside or in poorly ventilated rooms. Overall, the kids had...

"This was our 2nd trip to Hard Rock R. Maya. I was disappointed to say the least, overall it was not very clean, especially the swimming pools; pools were disgusting. The staff was not very helpful, and less attentive than I have experienced at other Hard Rocks. As soon as we checked in, we told the staff immediately that we did not want to become a member and that we were not going to go to the meeting about becoming a member, seems service went down hill really quick for us after that."

"Avoid ocean front rooms (it’s a scam with the only view being that of garden!) Water slideshow are there but not included (they charge extra for that in an all inclusive resort)"

"Love this property!!!"

"Amazing resort with beautiful grounds, countless palm trees, and incredible wildlife. Seeing iguanas and colorful birds every day made our stay even more special. The food was excellent, with plenty of delicious options for every taste. The staff was welcoming, everything was spotless and well maintained, and we can’t wait to come back!"

"The quality of food was not that good. The drinks were very light, and drink service was a bit not clean enough."

"The property is right on the beach! We were unable to get in the water and use a lot of the amenities, like paddle boards, due to the sargassum (which is on every beach in the Riviera Maya). The restaurant staff were very attentive and the breakfast was good. They made us a to go meal on our last day. There is no other choice for meals in the area, so you need a car if you want to eat elsewhere. Taxis were $400-450 Mex pesos for a one way ride to the nearest village. You get 1 bottle of water...

"Perfect place"

"Where do I start?? Great location, great facilities , great excellent staff, fantastic food, entertainment all day every day and a holiday of a lifetime"