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"Great staff!"

"This is an enormous property that is well run, immaculate and full of amenities. "

"My family of 4 had a great vacation. the property was beautiful, lived seeing the wild life run around. All the staff were extremely helpful and kind. especially Carlos and Luis who greeted us when we got there and our housekeeper Rosenda."

"We had a great experience while staying in Platinum Yucatan. Amazing stuff, very helpful, lots of restaurant options, spa options and services are above and beyond!! Concierge does everything to make our stay unforgettable."

"I loved the swim out pool in the family club rooms. I like that the resort provides beach toys. I also love the frequent shuttle service and how convenient things are overall. I am sad that the beach was not able to be used and that the resort has nothing on the website to give updates about Sargassum. I also didn't like that the sail boats are only free if you sail them yourself. "

"Friendly staff, helped with anything we needed. Good food and clean rooms"

"I stood in the Tropical 18 years ago. I stood at the Palace this time with my sister and neice. The resort his huge and requires at lot of walking from room 8769 to buffet. The double decker buses were nice to help get around. The food was not good, not even the specialty restaurants, except Rodizio and Tokyo was good. The breakfast buffet at the Coloniel was better than at the Palace and the hotel itself was prettier than the palace. The pools are huge and there was always enough chairs to find. Had a wonderful sweedish massage by Reyna, she was wonderful. Overall, we were very pleased with the Barcelo Maya Resort."

"Everything perfect and beautiful "

"It was absolutely beautiful and beautiful we had the best time. So much to do 7 day's was definitely not enough time."