Find Hotel with a Concierge in Riviera Maya

"Beautiful property and amazing staff!"

"Restaurants could have been colder"

"Wonderful place for a vacation. The grounds are jungle like with walk ways through the jungle. Resort is large so carts are used a lot. We like to walk and did most days adding up three miles per day. Restaurants had great food and pool service for drinks was prompt. Your butlers do everything they can for you we were in building 61 with a private pool our butlers Maggie , Alexx and Alexis were the best from make our reservations at the restaurants to setting up Birthday surprises for my wife. We normally do one time at a resort and never return to try the next one on the list. This resort we will return to again. The people here are wonderful. "

"Family of 5 adults. Room is spacious and in great condition. Facility is very well kept. Excellent restaurants and buffet food. Lots of seaweed during our stay, but we were able to find spots with few seaweed to enjoy the beach. Pool is good. 6 connected resorts (one owner) make it a very long beach walk from one end to the other. My wife and I enjoy our long walk after dinner. We have been in Riviera Cancun area every year for 25 years, been in other Barcelo's resorts including Riviera, but this is our first time in Palace, definitely will return. "

"Great private beach"

"Amazing from start to finish! Super friendly staff, environment is absolutely gorgeous, relaxation,zen and tranquility throughout the property! Would recommend 10/10"

"Everything was great, food was really good could include more options may be "

"beautiful place "

"Amazing property! Perfect experience "