Find Hotel with a Concierge in Riviera Maya

"This is the best resort we have stayed at in Mexico. It is an amazing property with so much to offer in terms of food, drinks, pools, entertainment, beach/snorkeling. You really don't have to leave the property at all as they have everything you need for a fabulous vacation. We came home feeling great (no stomach issues like we have experienced from past resorts in Mexico). Top notch service from an incredible staff. We will be going back. "

"The resort was amazing!!! I would return and recommend for sure. It was clean and beautiful. There is so much to do. My family absolutely loved it. "

"I enjoyed my stay at the Hard Rock Hotel Riviera Maya. I will definitely recommend this hotel to my friends and family."

"Just perfect"

"We enjoyed everything, but I want to make a remark on the show that performs Monday-Friday, specially one dancer: Lizeth Chavez. Excellent dancer and great lady. "

"Excellent experience for the family overall. Great food and entertainment. My kids enjoyed. The pool could have been opened longer. Kids pool closed at 6pm and main pool at 7pm. "

"Loved the grounds, pretty big resort, could walk quite a bit. Loved the food, beach cleaned every day. Very friendly staff, no standing in line at restaurants. Really liked that we could snorkel at the resort. Some complain that there are rocks at the beach, but that's exactly what gave as the chance do a lot of snorkeling. Huge pools, always available lounges. Great resort."

"Definitely coming back, everything was great, especially the service. Food was good and amenities are great. Lots of pools and they have 2 small water parks for kids which was awesome since I traveled with kids. Right outside the resort they had an OXXO which was very convenient and cheap for everything. Good shows and entertainment was pretty good. "

"The property is amazing, great plant life and animals life. It is well cared for. The staff at the resort are super helpful and friendly. Roman at the pool snack bar went above and beyond everyday. Russell in the Oriental restaurant was great. The pool bar featured three amazing bartenders - Victor, Jose, and Selma. Our cleaner for the week was Consuela. She did an awesome job and helped out with a problem I had, which she was able to solve. Thank you to all staff which defiantly made the stay great. Food was OK, we found items that we liked at each meal, but it underwhelming. The room was great. The pools were amazingly clean and refreshing. "