Naala Tulum offers a peaceful escape near historic Mayan ruins. Guests can relax in the garden, cool off in the outdoor pool, or enjoy drinks at the bar after exploring. Practical amenities include bike rentals and tour assistance to help travelers make the most of the area.
Zama, a neighborhood in Tulum, is home to Naala Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760
What's nearby
Jaguar Park
3 min walk - 0.3 km
Tulum National Park
3 min drive - 2.9 km
Hunab Lifestyle Center
3 min walk - 0.3 km
Dos Aguas Park
19 min walk - 1.6 km
Hospital de Tulum
5 min drive - 2.5 km
Getting around
Cancun Intl. Airport (CUN)
91 min drive
Restaurants
Carl's Jr.
1 min walk
Panza Tulum
8 min walk
Siete Fuegos
3 min walk
La Regia Tulum
8 min walk
Pescaderia Estrada
15 min walk
About this property
Naala Tulum
Hotel near Tulum Mayan Ruins
Take advantage of a terrace, a garden, and a bar at Naala Tulum. Free in-room WiFi, with speed of 50+ Mbps, and a restaurant are available to all guests.
You'll also enjoy perks such as:
An outdoor pool along with sun loungers
Bike rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
Luggage storage, concierge services, and tour/ticket assistance
An elevator, a 24-hour front desk, and a banquet hall
Guest reviews speak highly of the pool and helpful staff
Room features
All 95 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
More conveniences in all rooms include:
Bathrooms with showers and free toiletries
40-inch flat-screen TVs with Netflix, streaming services, and digital channels
Wardrobes/closets, ceiling fans, and daily housekeeping
Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
Self parking on site (USD 10 per day)
Food and drink
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Bicycle rentals
Outdoor pool
Family friendly
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Well-lit path to entrance
More
Banquet hall
Designated smoking areas
Mosquito nets
Room amenities
Bedroom
Blackout drapes
Down comforter
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
40-inch flat-screen TV with digital channels
Netflix
Streaming services
Food and drink
Minibar
More
Air conditioning
Ceiling fan
Desk
Laptop workspace
Phone
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: USD 2.50 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 6)
Self parking fee: USD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Naala Tulum Hotel
Naala Tulum Tulum
Naala Tulum Hotel Tulum
Frequently asked questions
Does Naala Tulum have a pool?
Yes, this property has an outdoor pool.
Is Naala Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for USD 10 per day.
What time is check-in at Naala Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Naala Tulum?
Check-out is at noon.
Does Naala Tulum provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 9:00 AM–6:00 PM on request. A fee of USD 120 per vehicle applies.
Where is Naala Tulum located?
Located in Zama, this hotel is 0.2 mi (0.2 km) from Hunab Lifestyle Center and within 3 mi (5 km) of Tulum Mayan Ruins and Tulum Beach. Playa Paraiso is 2.8 mi (4.6 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Naala Tulum Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Room was a good size, with a little balcony overlooking the little jungly area. The room itself was pretty basic. I had a hot shower 2 days out of 7. And even then you have to let it run for 15 minutes before it gets warm. The wifi was amazing. Staff were polite and helpfu.
The location is great, youre close to restaurants and the grocery store. And maybe a 5 minute scooter ride to the beach zone. 4/5 for the cold showers lol.
Na’ala was a great place to stay. The hotel has a great pool and the property was very nice. The staff was helpful. It is located close to a few shops in walking distance. We enjoyed our stay here.
It was a nice hotel. The cons are wish the water is warm when taking a shower it was cold water, one of the rooms the bed sheets has stains, and the pool is nice it just needs to be painted you can see the paint is coming off. The people in the front desk weren’t as welcoming:(
I would recommend this hotel for cleanliness and location. Centrally located to either beach Tulum or street shopping Tulum. Bike rentals or ATV rentals are accessible. We did both. Downfall is no ice unless you go up to the restaurant at top fllor and no early morning coffee provided until 8:00am when they serve breakfast. Room was super clean and bed was extremely comfortable. Great hotel for the price
As always the staff never seizes to amaze me. From the moment i walk from the parking area to the check-in center the staff is already greeting me with a great smile and genuine heartfelt handshake welcoming me into the property.