البحث عن فنادق في بونتا سام من SAR 418

"Everything about this hotel is amazing from the rooms, pool, bar and especially the staff."

"Everything about this resort, from check in to leaving was top notch!! The staff went above and beyond - we loved our stay so much! We are looking forward to returning for sure!"

"Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai."

"The best stay ever - Beautiful grounds. Resort is very clean and the food is so delicious. All the workers are super nice and friendly. Highly recommend."

"There was no issue with SLS Hotel at all, services, staff,…. were great, except at the certain time of the day hotel walk paths and hotel facilities blocked by religious Jewish people and interrupting hotel resident comfort and causing conflict. I am hoping SLS management put more attention to this issue."

"We had a wonderful stay at Excellence Playa Mujeres. It's an adults-only resort with access to many of the shared amenities at Finest Playa Mujeres, making it a great option for families traveling together while still providing a peaceful adults-only experience. There were plenty of activities for both adults and children. One of the highlights of our trip was the exceptional mezcal tasting hosted by Emmanuel Elias. He was knowledgeable, engaging, and made the experience both fun and...

"False advertisement. Felt unsafe. Pad locks on many closet doors"

"We stayed on the one bedroom suite and it was amazing. Food was great! Kids loved the pools."

"Loved the ocean beach. Servers came frequently to ask your beverage orders and fresg coconut water from the husk. Rooms were cleaned daily & fresh towels were plentiful at the beach. Loved the swim bars at the main pool. Excellent services to throughout my 5-day stay June 2026 at Playa de las Mujeres at Excellence Hotel in Punta Sam, Mexico. Staff was very accommodating and courteous."

"The room was amazing! The beach was clean and the guys did a great job of keeping it that way. We will definitely be back."

"Amazing stuff great food, highly recommended"

"The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member...

"WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy."

"今回、新婚旅行で夫婦で宿泊させていただきましたがこれほどにホスピタリティ溢れるホテルは初めてで大満足でした。また、私たちは日本人でホテルに日本人コンシェルジュのワカワダ・ユキさんがいらっしゃったことも本当に心強く、ホテルを満喫できた理由の一つです。本当に親身に対応してくださいました。また必ず夫婦で宿泊に来ようと思います！"

"It was good"

"Unfortunately, this was a very disappointing stay and we were so grateful we only booked 3 nights even though it was the longest three nights. We booked a room with a king size bed but were given a room with two full size beds and were dismissed when we asked to be accommodated to a room with a king- no good sleep was had. The rooms are outdated, cracked ceilings, water stains on the ceiling and mildew in the frames from condensation. The light fixture in our bathroom leaked water so we had to...

"A todo en general le doy 5 estrellas, atención personalizada y muy serviciales, se encuentra de todo dentro del hotel, la entera confianza al dejar a los niños en la estancia, la comida muy variada y muy rica, la atención del personal completamente profesional y de 10, volvería a ir sin duda!"

"Muy buen lugar, buenas instalaciones y muy buen servicio"