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"It was excellent family vacation place"

"Housekeeping excellent Toilet bowl water level too high Pool height should be 6 feet maybe 5 feet 6inches"

"10/10 loved all the restaurants and food was good. Bars were super fast and drinks were consistent. Entertainment was good, loved the bingo! Parties were a blast and easy shuttle to other resort where parties are held. Great music. Quiet side and party side for the pools which was amazing. Staff was very friendly and helpful. Only bad side is key cards for room got deactivated from being to close to our phones many times!"

"Increíble esta precioso se portaron maravillosos es la segunda vez que voy me encanta"

"Yes enjoyed the pool everyday."

"Favorite place in Cancun. We'll be back!"

"Mal mantenimiento de la hab. Terrible el vino tinto en general. Muy buena comida "

"We loved everything! The food was outstanding, but you should make reservations before the trip. The room was comfortable and clean, and we loved the two hammocks on the balcony. We took advantage of the free classes- salsa dancing, watercolor, weaving, stretching. The whole property felt lush and tropical, and we had so much fun exploring down different pathways. Be sure to visit the chapel on top of the hill! The only thing that surprised us was how expensive the basic spa services were, so we...

"This resort was awesome, from the look to the cleanliness, down to the service, ten out of ten for me. I have no complaints and no issues with anything. I loved it and I will definitely be back "

"Reservation first the restaurant"

"It was beautiful and peaceful. Very clean, pleasant, respectful staff. No improvement needed."

"Super "

"I had my booking done long time back ! When I reached to security gates of Hilton Cancun . They told me they can’t find my booking ! Wow amazing ! I was flying from North Carolina USA to Cancun to hear that they can’t find my booking which was there as they realised it later with a silly excuse of system not working ! Okay never mind . I meet David front office supervisor as he promise that he will compensate with somthing like spa for my spouse! Guess what he never show up ! So going to Hilton...

"The maintenance on this property isn’t the best. You can tell it’s older. The pool has little black things floating in it. The drinks barely had alcohol in them. Food safety was questionable since cheese and other perishables were left sitting out and you can see it sweating. The location is amazing, central to a lot and directly next to the ferry. The property was pretty. There was barely any AC, so be prepared to be hot. The room itself cooler, but everywhere (including the bathrooms,...

"Will go back definitely!"

"The resort was amazing. All the staff were super kind and very helpful. The food was pretty good. My favorite was the Yacht Club. They had something to do every day and night! Anything we wanted/needed, all we had to do was ask."

"Bueno regular. "

"Clean, great staff! "

"Lo máximo!!! Todo está súper bien! Alimentos, limpieza, amenidades etc! Simplemente lo amamos! Y lo que más nos llamó la atención es que nos trataron de lujo! Y eso que somos nacionales! Todos sabemos que este tipo de hoteles casi casi que a los mexicanos ni nos pelan y nos hacen el feo! Nada que ver en este hotel! Nos trataron de maravilla siempre al pendiente de lo que necesitáramos, súper amables y amigables!!! Ya quiero regresar!"

"smaller resort however restaurants were good, staff are very attentive and friendly. extremely clean, and beach front is busy however seaweed is cleaned well everyday. housekeeping was very good in cleaning the rooms on a timely manner and a lot of elevators which is good "