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"Great customer service, very clean resort can’t wait to book my next stay"

"Food was not good…"

"Clean room, stuff was attending ,knowledgeable, professional. pool was clean , very relaxing stay I definitely will come back."

"Airport pickup and drop off ,"

"clean room and friendly staff"

"Thank you to the cleaning crew for always ensuring my room was cleaned every day. The staff constantly mopped the common areas after guests came in from the pool and beach. The entertainment staff was fun and always welcomed guests to participate in contests and activities. My favourite meals were from the steakhouse and Italian restaurant. Overall, a great stay for my family and me"

"The staff are very familiar with us"

"Excelente atencion"

"Secrets never disappoints. This is my 3rd time visiting a Secrets Resort & I am always raving about how above and beyond they go for their guest. I have never been to another country but Mexico because the hospitality just keeps on bringing me back. I’ve been to Secrets Akumal in Tulum in 2017 for my honeymoon, Secrets Playa Mujeres in 2021 for my husband birthday & now Secrets Riveria Cancun for my birthday. I’ll start with check-in… smooth check-in and we did arrive earlier than we had to...

"We absolutely were blown away by the property and the staff was the best! Our best vacation ever! The ceviche was absolutely on point!"

"Excellent the best experience"

"What an amazing trip for my family. From the easy included transportation, to the entrance at the park being so secured, to the room and staff. You were part of Nickelodeon during the stay that my son can't wait to go back!"