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"Room clean bar ok no alcohol good"

"Good is horrible. The staff at one of the restaurants was a complete nightmare and they should not be working there. The security guards are the rudest people in any country. I will not return. The sales people for the excursions do not give all the details and the island tour is extremely dangerous with jumping from boat to boat in large swells. The fishing boats are not the same ones they send photos of. Overall I do not recommend this trip!"

"El personal muy atento la pasamos excelente los muchachos de animación en las áreas de las piscinas exentes lo unico el restaurante Belize q es de marisco menú deficiente"

"Lots of amazing amenities! Escape rooms, mini golf, flow rider, lazy river, waterparks, bowling, VR, arcade, casino, multiple shopping spots, and of course the gorgeous beach and multiple pools! Oh, and the multiple activities going on throughout the resort all day and night. Our group of 13, aged 8-70 never got bored. Food was good - not a five star meal but good. Staff was very polite. Just beware of the on site photographers. The guy was trying to give us a “deal” on our photo package if we...

"Room was always clean, as well at the resort grounds were also pretty clean. The food not the best it does the job but if you love food it’s probably not for you. Staff were super friendly and helpful. When we went to the beach we were bombarded by people selling things couldn’t really relax. DO NOT BUY EXCURSIONS FROM THE PEOPLE ON THE BEACH. We did a couple from the guys on the beach and were let down every time. Overall our stay was pretty good and overall happy with our trip."

"We booked preferred which is absolutely worth the extra money. Our personal butler for the week was WARNES and he is AMAZING. The kindest, friendliest, most attentive companion to have when you visit. He truly made our stay so special. The staff from the time you check in until you check out is nothing but top tier. The resort is fantastic and all of the food and amenities are fantastic. Room service, house keeping, mini bar service and any other service is very attentive. The preferred lounges...

"The buffet staff and housekeeping team were excellent and provided great service throughout our stay. Unfortunately, our experience with check-in and check-out was frustrating. If you have an early flight, be aware that delays during check-out could put you at risk of missing it. We stayed in Building 8, which appeared to be in need of maintenance and updates. From what we observed, Buildings 1–4 seemed to be in better condition. The resort seemed much more focused on upselling services than...

"Staff was amazing! We had a great time. Entertainment staff was great!"

"Me encantó todo, quedé muy satisfecha con todo el personal muy atentos, la comida muy rica, me gustó todas las actividades que hay en el hotel, volvería 1,000 veces más"

"Great for family"

"Everyone was so accommodating and amazing. From the moment we walked into the hotel, a lady walked up to us and handed us drinks and said “welcome”. The grounds were beautiful. We spent most of our time at the beach and our waiters Erik and Ronnie took great care of us. Made sure we had what we needed and after the first couple times of telling them our order, we never had to tell him again, he just brought out our drinks to us when he saw we were low lol. The food was on point and there were...

"I had a great stay overall. The entertainment was enjoyable, and the staff were incredibly friendly and welcoming throughout our visit. The food was okay nothing exceptional, but still satisfactory. The main downside was the number of mosquitoes around the property, so I would recommend bringing insect repellent or mosquito spray. Other than that, we had a pleasant experience and enjoyed our stay."

"Hotel donde volvería a hospedarme nuevamente sin pensarlo, lo amé"

"The facilities were clean, and the staff were generally friendly, although a few employees were less welcoming. As for the food, the Italian restaurant was by far the best."

"The whole trip was perfect! Everything was clean including the room. The staff was very attentive and so nice!"

"The property was absolutely gorgeous, food was great, rooms were clean, staff were nice, pools were amazing. It’s about 8 pools on site….the beach had too much seagrass. Not a beach resort but everything else was 100% hands down."

"Internet connection is terrible, keeps dropping off. Sauna in the spa was out of service the whole week and didn’t seem to be repaired/reopened anytime soon. The pool is full of swimming empty glasses from the night party daily! Room Telephone was out of service my whole stay. Safe box stopped working on my second day, I mentioned the problem and the telephone issue to front desk, the safe got back to life within the half hour, telephone issue was never addressed. Also very, very, very noisy in...

"The only thing I have to say is to make better activities and entertainment. Everything else was wonderful."

"Great job"

"I really like it"