"There was an issue with my room which luckily the friendly front staff resolved. No need to give details here as it was resolved. Friendly staff. Absolutely lovely interior design, good LeLabo products. Unusually good gym! Bed was firm. Clean and would like to stay here again. Location is great if you fly to and from Heathrow and, museums. Food in the restaurant was uneven in the morning, but the ambition is there. Thanks!"