"Excellent location with lovely staff. I was feeling unwell om arrival & the receptionist arranged for us to get early access to our room which was so appreciated. Great bar & friendly bar staff. Across the road from Piccadilly Train Station. We thoroughly enjoyed our stay."

"Lobby uninteresting Room dark Only one pillow for one guest Towels poor condition No fridge in room to keep water cool . Sofa seating underneath TV cupboard. Not comfortable seating area. Best for train station accessibility and entrance to York centre ."

"A wonderful stay for our anniversary. Staff were incredible and the room was gorgeous and the beds are always incredibly comfy! Would highly recommend to anyone wanting a lovely night away."

"What a lovely and charming hotel. Very well located, excellent staff at the reception, restaurant and breakfast. Thank you so much for everything, we had a wonderful stay and cannot wait to be back !"

"Good location and friendly staff, but public areas a bit threadbare and room a bit tired, and odd very low lighting. Plumbing odd too - variable water pressure and too cold or dangerously hot shower. Seen better days, basically"

"It was a great place."