"Very convenient and comfortable room if you want to stay by the airport. Its easy walking distance to the terminal, bus to the city, and tram to the city."

"Had a decent room. The common area was very nice and it had a gym."

"Camera molto piccola, ma pulita. Posizione veramente perfetta per visitare Londra. Durante il nostro soggiorno ci sono stati problemi agli ascensori (attivi 2 su 4) e alla scala mobile: un piccolo inconveniente che però, dato il numero molto elevato di clienti, significava aspettare abbastanza in alcuni casi. Ottimo e gentile il personale, più di qualcuno parla (è) italiano. Un ringraziamento particolare alla gentilissima e disponibile manager Elisabetta che ci ha aiutato a passare ad una camera...

"So I'll start by saying this is not a cheap hotel. The cost was comparative to some of the higher end places I stay in London. Overall the hotel was adequate with a clean room and easy check in. The issue is the ventilation system that runs from 3am every morning and cannot be switched off. It woke me up every time and is so loud it cannot be ignored. The hotels solution, ear plugs in each room. I raised this point at check out and the staff said it's every room to reduce the pollution. I...

"We paid for the shuttle bus to the airport but it looked like nobody else in the bus had paid, so it seems like not necessary. The shuttle bus stopped few hundred meter away from the airport entrance on a parking lot while there is a street entrance where the bus could have gone. You'll have to walk with all the luggage to the airport and I don't want to imagine it doing that in full rain."

"Gute Lage, große Zimmer. Nur der Frühstücksraum etwas klein für die Anzahl der Zimmer"

"The staff are extremely helpful. First day I arrived early morning, 7:30 am and my room was supposed to be ready for 3:00 pm. one of the crew took special care of me and she made arrangements for my room to be ready by 10:00 am. she did an amazing job. The hotel lacks a proper restaurant and some minor maintenance issues. I had fish and chips one night and it was frozen boxed fish that you can purchase as any grocery store. The shower drain was plugged, they had to come and fix, the...