"We stayed at this property in May 2026. While the staff were extremely kind and helpful, the air conditioner in our room was not working and they refused to change our room since they were all booked and declined a refund/compensation too. When you pay £137 a night the least you expect is for the air conditioner to work especially when it’s been a hot day and you’re on the top floor of the hotel. Pretty poor for a ‘Marriott’ hotel. Avoid at all costs."

"No coffee but instant- beds were hard"

"The staff were wonderful, the rooms clean and functional, but the property is a huge maze and not easy to find your way around. The "high tub/shower" amenities are not the safest to use."

"Was our 3rd or 4th time staying. Car park good. Area around is lovely. Reception area is really nice. Room is clean, large. Bar food was good. Staff were good. Breakfast was okay - staff there were lovely. Pool, changing rooms are nice but steam room not working which was a shame. Welcome arrival from reception always seems lukewarm."

"We have always stayed with Delta Hotel in Bexleyheath. Fantastic establishment clean smell fantastic when you enter the hotel. Staff are always polite and courteous. Rooms are spacious, clean and smell nice. Love this place."