"Meets expectations"

"One of the best hotels I've stayed in for a long time. Great staff all round. Lovely pool. Breakfast was great quality. My only downside was the prices in the bar! Astronomical!"

"Stayed at this hotel for four nights and the staff were outstanding. Everyone—from reception to the restaurant and bar—offered excellent customer service. They were incredibly friendly and nothing was too much trouble. The hotel’s location was also perfect for getting around York."

"The hotel is advertised with aircon, I called to have that confirmed which it was. On arrival the aircon had been broken for over a week, the lady on the desk simply didn’t care obnoxious and ignorant. We had to buy fans for the room and it basically ruined our night"