Find Hotels with Waterslides in Zona Hotelera

"The staff was very welcoming and friendly. Patricia from Security and Yazaira from restaurant specially exceptional. "

"Waitstaff was very friendly. Service was great!"

"Italian restaurant food was not great. "

"My wife and I were there for our 28th anniversary. Overall we an amazing time. The check-in process was slow as we arrived when many other guests did and only 2 attendees were working so this took a while. Once checked in we realized that the restaurants required reservations which are done through their app, however they were all full for the 4 nights we were there. The customer host Jessica was great and sat down with us and was able to book us 3 separate dinner reservations immediately. The buffet food was pretty good especially for breakfast but we really enjoyed the nicer restaurants for dinner and wine. One downside to this property was there was major construction going on right next door on a new resort. This was noisy at the pool and beach so we spent a lot of time at their sister property Royal Solaris just a short walk up the beach. They had a much larger beachfront property with more pools, beach chairs and umbrellas and we could still use our wristbands for food, drinks, towels etc. so it was like having 2 resorts in 1 which was very good to change things up. The staff and bartenders at both places were very friendly and worked hard to keep guests happy. We have stayed at many Cancun properties over the years and we would certainly come back to this one. "

"Great service"