ابحث عن فنادق بالقرب من شاطئ السلاحف، في كانكون من SAR 242

"Awesome staff and the food was phenomenal"

"The hotel is conveniently located in Puerto Cancún, close to really good restaurants, shops and the ocean. The rooms are modern, clean, and offer great views. Amenities such as the gym are well maintained, and the food is good as well. Where the hotel falls short is in the level of service. While the staff are generally courteous, they are not particularly proactive or attentive, and do not consistently go above and beyond to ensure guests have a positive, seamless, and convenient experience....

"This resort has beautiful views and beautiful rooms. It’s all around a nice resort. The issue is with their staff like their concierge and VIP personnel. The concierge would sit on his phone all day and when you call down to talk to them they don’t answer, it was so frustrating! The VIP team more specifically Clara approached us offering a discounted massage if we went to go look at their sister property that was “new” it was not a new property and ended up being a time share scheme. Just so...

"They have a courtesy room cleaning, honest and kind staff, but the price has gone up"

"I loved the Staff. Very good customer service. Loved the gardens"

"Todos son muy amables siempre! Me encanta"

"Great clean property, highly recommend!"

"Es un muy buen hotel, la gastronomía y el servicio fue excelente aunque en ciertos horarios y días se sentía desabastecido el buffet y abarrotado de personas. No eran personas que se hospedaban en el hotel sino que venían a pasar el día. También la playa era frecuentada por personas que accedían a diario desde la calle. Las habitaciones espaciosas y siempre limpias, el personal en general muy amable y el hotel siempre tenía actividades para chicos y grandes."

"the staff we’re amazing!!! so so so helpful and kind 10/10 recommend!"

"Todo la estancia fue formidable, el personal de servicio en general fue formidable, atentos, cordiales, la limpieza muy buena. Entre otras atenciones del personal se resalta la atención especial del agente de viajes Gamael, el agente conserge Sam, en la carpeta izel, y en prevención y mantenimiento Francisco, el camarero de la playa Javier Tuve problemas con el aire en la habitación y fue resuelto con inmediates, al igual con una ilumunaria interior de la misma manera también Por ser un...

"Gracias"

"No every thing how i spected "

"All good."

"Very clean and all the staff were really nice and friendly"

"The beach access wasn't very good"

"Habitación limpia, personal amable y el aire acondicionado funciona perfectamente"

"Everything and everyone was excellent. The beach views were incredible, the food was delicious, and the evening entertainment was enjoyable. My only complaint was that the beds were quite firm and somewhat uncomfortable, which made it difficult to get a good night’s sleep. Other than that, it was a great experience."

"Staff was rude. Prices were highly inflated, besides a pool nothing else to do on resort. Photos online must be when the resort was new. The ocean area due to the boats is unable to be swam in. Water leeks in the room. Cockroch in my room. Limited restaurant hours. Would not recommend."

"I payed for all inclusive, I was only able to make reservations for one night out of a 6 night vacation. The app to book the reservations wasn’t working properly or the restaurant was booked for the night. So we had to settle for having dinner at the buffet. The food was not good or at times stale. Or they would run out of food. The staff was helpful rooms were clean. But overall I would not stay there again. Very disappointed."

"All Good. Nice place, friendly staff."