البحث عن فنادق في توِرتو موريلوس من SAR 145

"Not all employees"

"The rooms were beautiful, spacious, and clean. Had one of the best massages ever and they had a special for it as well. Staff were super friendly and helpful. Fabian and Andy who were the Expedia ambassadors were amazing and available for us. Drinks were good, buffet was fine but not amazing. Unfortunately, there were basically no restaurant reservations. We were there for only a short period of time so I’m guessing you need couple days ahead of time to find some availability. That was...

"Everyone was incredibly kind and accommodating. The amenities were unreal-the food, the drinks-the service-all top tier!"

"Excelente"

"No cuentan con facilidades para personas con discapacidad ni en las piscinas ni en las habitaciones"

"Dated. But clean and nice."

"The hotel was nice for the proce we paid. I would have like it to be more lively but its more of a family oriented environment. Food was decent!"

"I found the hotel overall average. The staff were hit or miss with some being great while others not so much. The same can be said for the food. The seaweed was pretty bad and pretty much made the beach unusable and the whole property smelt like rotting seaweed. The biggest pro to this property is the all inclusive if you’re looking for a cheaper all inclusive this property is good."

"Quede impactada gratamente. Simplemente que hotel tan wow! Limpieza extraordinaria, el personal está en constante trabajo para mantener el hotel en perfectas condiciones, las habitaciones amplias, la comida espectacular, las piscinas muy lindas y suficientes camastros. El. Hotel es simplemente una joya."

"Our stay at SOTA was nothing short of amazing. The drive to the retreat was not too out of reach, and made sense, as we were in the jungle of Puerto Morelos. We arrived a little later than expected, but greeted upon arrival at the gate by the staff. We were helped with our luggage to our stay, and we were stunned at every step! In our unit, there were fresh fruits waiting for us on the table. Our room was surrounded by glass looking out into the jungle, and every room had access to opening...

"The room was beautiful. Food was decent. The only issue was that there was music blaring from 8 am to 10 PM constantly. You could hear it loudly inside the room. There was no sound proofing. It was loud enough to give you a headache. The beach front is very small so not a great walk. Overall it was a party vibe which is great for those who like it."

"It was hard to get a hold of the front desk at times. Room service was extremely slow. The mini bar inside the room was not full at all and not really a mini bar. Extremely long wait after ordering our good at sushi and grill restaurant. Other guests left their table due to the wait. The staff was friendly and did their best. They were understaffed on some of the bars and possibly in some of the restaurants. The staff was definitely working hard. The kids really enjoyed the waterslides and the...

"Great location - steps from the beach and minutes from the main strip/restaurants etc. The unit was clean and just as advertised. The small pool was perfect for our young kids. The host was friendly and helpful - she provided beach chairs and toys upon request."

"Gorgeous rooms with beautiful views. Very accommodating and friendly staff. Stay here!"

"Très bien merci pour votre gentillesse"

"The staff was wonderful but the resort itself was poorly run. The resort is advertised as a vip resort. We didn’t receive anything for being vip platinum Expedia members. In fact the reception desk acted like they have never even heard of Expedia vip. I had to show them on my phone. The kids were only allowed to eat in one restaurant. There was a $10 charge for room service even through their website states $5. The air conditioning hardly worked. I called about it the first night and waited 2hrs...

"Every thing was very good. Already planning my next year stay with them"

"The room was very clean, large and comfortable. The food in each restaurant was delicious. All of the pools were well maintained and spotless. All of the staff was very helpful, especially Jane who was our amazing concierge and she took care of our every need. I will 100% return to this property"