البحث عن فنادق في توِرتو موريلوس من SAR 187

"Access to bar that is about 30 feet away from my swim out room was NOT GRANTED. I had two rooms and we all had to get out of the pool and walk across the ENTIRE pool area in order to get anything to drink. This was VERY UNACCEPTABLE."

"Excellent"

"It was awesome. This was our second time there and we love it. The staff is super friendly and super accommodating. We will definitely be going back."

"This trip was not that bad! It seemed like there was a lot of things to do, especially for children. The only problem was the music entertainment would start so late and the blasting through the night so the kids couldn’t sleep. Employees could do a lot better when it comes to allergens. Multiple servers did not care enough to figure out if there was cross contamination."

"Great trip"

"We were extremely disappointed with our stay. Our first family vacation quickly became one problem after another. The beach was unusable due to massive amounts of rotting sargassum, with a strong smell throughout much of the resort for our entire stay. No clean up efforts yet other resorts do have clean up efforts. We were wrongly asked to leave the water park with our daughter and never returned. Guest Services later admitted this should never have happened. We were denied dinner because of...

"I was disappointed with my stay. The resort is nice, but the experience did not meet my expectations. Food options were very limited. Dinner reservations can only be made upon arrival, and since we were there just for the weekend, nothing was available. We were left with only one restaurant option, which had very little variety. Room service was also very poor. Our order took a very long time, and when it arrived, one of my daughter’s meals was missing. When I called, they treated it as a new...

"We had a emergency and had to leave 3 days earlier and they would not refund our money!! Will never go back or use Expedia again!!"

"El departamento está excelente, con muy Buenos Aires muy cerca del centro de puerto Morelos, la playa súper cerquita. Realmente es muy buen departamento en candida, costo, con gusto, volvería a quedarme y muy amable, la persona que nos atendió, que se llama Salma,"

"Great staff! No Air-conditioned areas other that your room. Drinks good and not watered down, but some of the had a horrendous smell???? Food was pretty poor. Very very limited. Did feel like I was staying at a closed off compound."

"Staff was amazing and welcoming. We stayed one night to kick off our honeymoon and it was a blast. Cenote was beautiful in the morning, also got to see a little more wildlife. Only thing I caution is what I feel is the obvious; there are multiple units on the property and at night your glass house turns into an aquarium if your lights are on, meaning it’s easier for others to peer in. We could see the unit next to us from our bathroom, but quickly got over any shyness. We were able to Uber to...

"Good"

"Very nice property with friendly hosts."

"I want to start by saying that the staff was amazing. However, the property was not what I was expecting. For an all-inclusive resort, I was surprised that Wi-Fi was not included as one of the amenities. The free Wi-Fi is limited to only two devices, which can be a problem if you're traveling with kids because you have to decide who gets access. Once you register a device, it cannot be changed. Additional Wi-Fi costs $33 for three days per device. If you have two kids with two phones, two...

"Très bien merci pour votre gentillesse"

"The room was dirty- sheets torn, stains on linen and robes provides has holes in them. The best thing about the property is the spa. The lobby is pretty and so is the spa area but upstairs where where the rooms are hold a consistent smell of mildew. Check in staff isn't very helpful if you encounter a problem- one lady was and her name escapes me, but I made an error when booking and nobody else went out of their way to help me. I will say Rodrigo in reservations partners with the young lady to...