All-inclusive Hotel in Mexico and Central America from SAR344

"We stayed for four nights and from the time we arrived we were taken care of. We are first timers in Cancun and didn’t know what to expect. The staff was great especially our concierge that helped us the whole time , Andre. He was always on it with our dinner reservations, to recommendations, excursions and spa reservations. He took very good care of us the whole time even after he left work. The food options were great and you can’t go wrong being all inclusive. The rooms were very clean and...

"Love the hotel the only issue is that Expedia customers do not receive the same level of service such as premium drinks cost extra and at a very high price for the difference. "

"This was our 5th time at this resort in the last 3 years and we pleasantly continue to enjoy it very much. Specifically, the customer service. There was one person, Angel, who is a manager at the surf and turf and steakhouse restaurants that made our trip extra special as he came up to us and recognized us from our last trip. He made my wife and my daughter feel like special guests and that was very well remembered as a special moment by our family. We also got great service from Leonardo at the...

"amazing would recommend to anyone coming to cancun "

"Everyone was so incredible, the food delicious and so many options, the beach access was superb! Everything was a 10/10!"

"Staff was amaxing! "

"Beautiful Resort. Excellent food. Top tier customer service. My absolute only complaint are all the flies. There are abundance and they ruin the dining experience, even indoors in the main dining restaurant. "

"Hotel was excellent, transportation with Mts company was disaster, we paid for upgrade and they were late 45 minutes, I almost lost the flghit."

"I was very disappointed of the fact that I wasn’t informed about not being able to swim in the ocean. The area around was restricted due to high waves. The food is a hit or a miss. One day was amazing another day it was not good at all. The furniture inside the room was old, ripped and had spots on them. Other than that , the property is beautiful and the staff was very friendly and professional. "

"Loved everything about the property"