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"This hotel is not your typical all inclusive resort. The buffet option was not available every day. They have a menu that you can order from but it gets boring after a couple of days. The food quality is below average. Room service is for a fee. Too many restrictions for all inclusive hotel. The pool water was always cloudy morning and evening. Only beach chairs are provided by the hotel upon request. No umbrella. If you wish to have an umbrella then you should go to the beach early and rent a...

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"Staff was excellent"

"Fine stay. Unfortunately we thought the beds were uncomfortable and the hot springs could be a hotter. The food was a little lack luster—it seems like they’re trying to do too much."

"Our stay at the JW Marriott Resort Costa Rica exceeded every expectation. From the moment we arrived, the staff made us feel genuinely welcome with exceptional hospitality and attention to detail. The property is absolutely stunning, with beautifully maintained grounds, a spectacular pool, and breathtaking views that create the perfect setting for a relaxing getaway. The rooms were spacious, impeccably clean, and incredibly comfortable. Every restaurant we visited served delicious food with...

"It was a very nice hotel"

"Breakfast goes from 6:40am-10:00am. great selection of food from rice, beans, chilaquiles, meats, plantains, fruit, cereals, there's even an omlette station and waffle station. Tea selections include black, green and herbal. Hot coffee and hot milk available as well. Juices usually were orange and some type of red (our guess was papaya). Filling because it is all you can eat. "

"In Building 3000, there were Raccoon's in the ceiling. It was very disturbing & a nuisance during my stay. This was due to noise from the rodents, along with garbage/debris left on my deck. I would not return to this property."

"The hospitality is fantastic at the property—the staff went above and beyond to make us comfortable, our room was upgraded, and the spa service was perfect. Where secrets can improve is the cleanliness and the upkeep of the rooms and property. It definitely seems a little dated for its rating, and the sofa and chair in our room was stained in a way that we didn’t want to sit in them. It was nice to have a quiet pool and a party pool but the water in both were so hot it felt like bathwater. We...

"All in all, it was good. Food was comparable to a local buffet, not high end. The liquor was plentiful, but only low-mid quality. Tower than that, everything rose was beautiful."