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"Xcaret was an experience. the property is massive and even if you're planning to partake in all of the all-fun-inclusive park activities, you should take a day to explore the hotel's property. Because there are so many employees, there were some crossed wires with "

"This property is nicely situated with plenty of seating and pool area. It is more of a timeshare property therefore Marriott members do not get their typical perks like free breakfast. Currently, they have a significant seaweed issue washing up onto the beach. A disappointment for me was the pricing of their marketplace goods. An example would be that a medium size water would cost almost $10 Canadian at the market. Be prepared for that and take your own water as they only give you two...

"The staff is great and dining options were both great along with the 4 foam parties included. Has awesome location. This is 3rd time staying but unfortunately probably last due to decision by management to have all rooms 24.5 to 23.5 celcius which was very uncomfortable for us and stating unable to help with temperature being any lower."

"This was my first time staying at the AVA Resort and I loved it, it’s clean, new, family friendly, and they have a lot of staff that is well trained. The check in was so easy and fast (if you book with EXPEDIA or are a member you get private check in and a concierge). We check in and got our room in under 20 minutes, we got placed on the north side room 729, we were right downstairs from the bowling alley, arcade, buffet, a bar, taqueria, ice cream shop, and the pool deck. Unfortunately we were...

"friendly helpful staff..nice clean property...food was decent...overall good service"

"I loved everything the food is great too and even though I wanted to go see your nightclub.to my surprise and disappointment you had no nightclub but it was erased very fast due to the live entertainment at night which was outstanding wonderful music to dance to"

"The food was great. Swimming pools were clean and beautiful"

"Un súper hotel"

"Poor beach but wonderful hotel "

"Memorable trip, good food and good place"

"1"

"Más cuidado en la limpieza del área de albercas"

"Very clean and updated resort. Food was delicious and fresh. Great restaurants. No bugs!!"

"Every thing was amazing "

"Actividades dedicadas a los niños en donde los adultos también pueden divertirse. La alberca de la habitación no la usamos porque es muy fría el agua."

"The room definitely smelled like mold, we pad for breakfast included but were told that we didn’t when we got there so we starved every morning. Finding food around was also hard bc it’s all resort food. Amenities ok "

"I had to change the room because the next room had a party at 2 in the morning and they were extremely noisy even though the security staff told them three times. The following day, I was awaken by a loud noise created by a drunk person and there was a big chaos on the 4th floor."

"I don't think I'll stay anywhere else ever. Very nice property, I didn't get to explore the food much. Pool side food was good, room service food was good, and beach club eats were good. The beach club is really good paying for the cabana was worth it TO US."

"Hard Rock all-inclusive resorts are lively, high-energy destinations designed for travelers who want everything in one place—food, drinks, entertainment, and activities. The atmosphere leans more toward fun and social rather than quiet and secluded"

"Lots of chairs and loungers ! Wonderful places to relax or have fun. "