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"Amazing hotel! Family friendly in all aspects. "

"Very clean and very friendly staff was amazing I would highly recommend this resort!! Food was 10/10!"

"Everything was amazing! Absolutely everyone from the staff was so welcoming. Also, we were always the first to be dropped when coming back from tours, so that was defina plus ;) "

"Clean, clean sleek interior, multiple amenities "

"Si vas con adolescentes toma en cuenta que en ninguna party nigth lo dejarán entrar! Tienen muchas actividades en el día hay que estar al pendiente te sugiero bajes la aplicación del Riu. La vista es hermosa! Llega temprano a separar tu camastro, en los restaurantes llega puntual A la hora que abran sobre todo el de la comida oriental e italiano todos tienen platillos deliciosos! El show que presentan en el teatro es bueno!"

"Good"

"."

"excellent food"

"We had a good experience with kids "

"Awesome breakfast "

"My wife and I had to come back immediately. We had such an amazing time. Starting from the moment we got there with the front desk employee ODALYS ANDREA. This is def a must vaca resort "

"Hard Rock Cancun is small but inviting. Service staff was great but stay clear of the pushy vacation planners staff. Evening dinners require a reservation so book your dinners for each night of your stay as soon as you arrive. Any of the restaurants can accommodate booking reservations for all restaurants. Stop by one and book for all the others for the stay. (Wish I would have known this ahead of time) Older resort with slow elevators. Pool area is nice but plan to get up early and go reserve...

"Best place ever "

"The grounds were amazing and we loved the animals that roamed everywhere. Very fun! Our room was clean and well maintained. We even had a minor issue with our ac and it was handled promptly with no issues after. Being able to snorkle everywhere on the property was great! We enjoyed the proximity to Xplor and Xcaret! "

"Let me start with the check in line, it was horrible. We waited in line for about an hr, and im not exaggerating. I payed through expedia for a ocen view room. I had the pool view with a sliver of ocen view, they said as long as you can see the ocean, its ocean view. Staff told me if i wanted ocean view i would have to pay for a ocean front room. After i pleaded my case the manager did put me at 50% ocean view. The rooms, pool and building was clean and the staff was nice. The gym is very...

"Very clean and nice hotel with accommodating staff. They also organize a decent amount of events to keep you occupied if that's what you're into. The only reason I didn't give 5 stars this time is becuase we waited over an hour for breakfast on the rooftop on our last day which put a bit of a damper on the return travels."

"Great location , overall great trip, the only negative thing i have to say is some of the staff assume you dont understand Spanish and they speak bad about you , for that reason some of them had no tip lol "

"It was a great experience, and all the staff were very helpful. There are 6–7 pools in total, and one of them has a unique red stone design, which was very impressive. This resort is very kid-friendly, and the food was excellent. The spa was outstanding — very affordable for the quality of service provided, and honestly, I had never experienced such good service before. I would definitely go back and stay at this resort again because the staff, food, and overall service were amazing. They also...

"Fun exciting resort really"

"We had wonderful stay at Majestic. Everything was great. Krystel from Expedia is awesome. She accommodated everything we asked for. She is amazing. "