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"Amazing"

"Just back from a week all inclusive and this hotel is fab. It caters for all ages (adults only of course) so it can be as lively or quiet as you want. The place is spotless and well maintained. The entertainment team are absolutely brilliant day and night which was the biggest highlight for us. The hotel is not too far from the shopping mall if you want to venture out for a wander about. Restaurants within are great - menus are scaled down but it works. Our room was an Oceanview corner suite...

"NA"

"No me gustó que la habitación no se sentía el aire. Hay variedad e las comidas. No tuve oportunidad de comer en los restaurantes que eran por reservación. El primer día de llegada ya estaban lleno."

"This hotel property is definitely geared towards those with children. We had five children with us so it was perfect. We rented a cabana and were well taken care of. Drinks are delicious and Armando and Jorge with bar service were awesome. They made countless blue sprites for our grandsons. The entertainment staff made sure to keep everybody involved, who wanted to be involved. The sargassum was very thick but they tried to keep it cleaned up, but it was impossible as it just kept rolling in,...

"Beautiful place, staff was amazing"

"disappointing experience with my recent stay. Upon arrival, I found the room to be unclean and not up to an acceptable standard. Additionally, the balcony door did not close properly, which allowed mosquitoes to enter the room throughout the night. As a result, I was constantly dealing with mosquitoes flying around me and was unable to sleep comfortably. The air conditioning was also not working properly, making the situation even more uncomfortable. The combination of the dirty room,...

"Heavily staffed."

"Best place to stay !"

"Excellent service, beautiful property"

"Definitely the best adult only destination, amazing staff best food, super clean, very friendly. The only thing I will do music in the party no later than 1 AM because it gets super loud and cannot sleep. Other than that. I will definitely recommend I will go again and again very friendly people all around must try."

"There were RACOONS in our bungalow above the water. The staff was rude. My partner is a RASTA with strict dietary restrictions and THREE (3) Times they tried to feed us PORK when we requested PORK. They are RUDE and ...."

"I had an amazing time at this resort with my friends and my man! We enjoyed delicious food, sipped margaritas all day and night, danced at the day pool parties, and had a blast at the nightclub. There was never a dull moment, and the atmosphere was fun and lively from start to finish. What I enjoyed most, though, was the rain shower in our room. It was incredibly relaxing and the perfect way to unwind after a day of partying and soaking up the resort experience. I would definitely come back for...

"It was peaceful family like environment all employees were kind and very helpful"

"Everything was perfect. Transportation was a breeze, food was good, customer service 10/10. Only downfall is the beach was full of sargassum but that is normal around this time and out of the resorts hands."

"I love this property from top to bottom. Rooms - The rooms were large, beds were comfortable and didn’t smell musty. Pools - so many of them! We came because of the waterslides and lazy river and never even ended up using them because there were so many other fun pools. There’s an activity pool that had water volleyball and other games with a swim up bar. There was also an adult only pool club that played excellent DJ music all day long. I have never danced so much in the pool before! Beach...

"We did not like this resort. There are only two different restaurants other than the buffet. It is difficult to get a same day reservation even though they say no problem before 4pm. We tried at 1pm. We got tired of the buffet! The staff at the buffet is good! There is no option for food outside. You have to be fully clothed to eat anything which is not ideal at a beach resort when you are swimming. The resort is more geared toward Mexican people than Americans. The music, activities, etc. They...

"Mucha tranquilidad y antiestrés"

"All staff were nice and friendly , we didn’t do all exclusive but we did get 15% when we decide to eat there . We did adventure out and did a lot of sightseeing and they were able to help us reserved a tour for us which was scheduled 2days ahead. We also have ocean front view and we loved it and worth it. The adult pools were strictly for adults but they did have 2 pools for families and a kiddie pool for the toddlers. Every night at 8pm they have some entertainment schedule and that was fun to...

"Hyatt Ziva was amazing! Plenty of activities all day long for a wide range of ages. The staff was so kind and everyone was so accommodating. 10/10!"