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"Great place kind staff"

"The resort was extremely clean, the beach manicured, the staff helpful and friendly and the food was delicious. "

"Personal amable "

"Staff were very friendly. Food was good. "

"The room and hotel were spotless! The customer service was excellent! I enjoyed the Steak House and Asian restaurant and the buffet had everything you could ask for. I would definitely return to the Riu!"

"Spotless everywhere. The staff incredible. The food amazing. Activities stellar. I cannot say enough great things about Moon Palace. Sunrise , Nizuc. Amazing."

"Todo muy bien, algo caro pero excelente "

"Everything was very clean the staff were very friendly and helpful we were looking for a relaxing time and that’s exactly what we got the food choices were very good and unexpected we enjoyed every minute of our stay thank you"

"Staff was exceptionally. Room was clean. "

"Great facility "

"Everything was amazing from the staff, the room, the food, the activities. We’re already trying to figure out dates to return."

"Awesome"

"Awesome great hospitality great food overall great experience and service definitely worth it definitely recommending"

"Great family friendly resort! The staff was very generous and decorated our room for our daughter’s 1st birthday. The supervisor, lifeguard, waiters all gave such amazing service. I strongly recommend this resort. "

"Hotel todo incluido con sus excepciones, en general la atención y la comida es buena, solo hay que considerar que la espera en los restaurantes es larga de entre 30 a 60 min, hay alguno que no es tanta la espera depende del día y el restaurante. Lo único que deben mejorar son las bebidas y los bartender, parece que les pides un favor. Respecto a las habitaciones son amplias y cómodas"

"We arrived around 2pm. As soon as we arrived we were greeted with a lavender scent cool towels. We went to check in and got a complimentary upgrade. We went to eat and our room was ready. Concierge brought our luggage to the room and gave us information on the technology in our room. The staff wonderful. Always willing to help and go above and beyond! We got our room cleaned everyday and they did a fantastic job! Drinks were amazing snd they were so attentive!"

"Some you step into Nickelodeon Resort, you are treated like a VIP. Everyone is so courteous and nice. The hotel is amazing, the rooms are clean, staff is always friendly. Definitely going back!"

"Great service, clean rooms, friendly staff and just a overall great resort. "

"The resort was amazing. The food was the best we've ever had. The staff was very kind and helpful. The only 2 complaints we have was the beds were very hard. We scheduled our pick up time at 12:00 pm the day before we left. The day we was suppose to fly out we were standing at the doors at 11:30am waiting. They forget about us not once not twice but 3 times. 2 hours before our flight the person at the front door put us in a van and said we were taken care of. We get to the airport and the person...

"Super amazing"