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"Rooms, restaurants, amenities all were excellent. Only thing that we were not happy about was the time spent on checkin at new phase lobby. Not sure whether it was just bad timing, cause every other time we managed all we needed very quickly."

"Activity "

"The room was always made up to a rigorous standard. The sun chairs in the pool Devine, the waiter forever running around to get drinks and food, just an amazing experience."

"O resort é 10 de 10 em tudo: espaço, atendimento e estrutura. O atendimento é simplesmente surreal. A alimentação tem muita variedade, com restaurantes temáticos excelentes e incríveis. A comida é muito saborosa e tudo é extremamente limpo e organizado. Também tivemos uma concierge brasileira que nos orientou em tudo. Foi uma experiência incrível!"

"Had a great experience, the Room was clean and bar fridge stocked every day. We travelled with our 4 year old son and the kids entertainment through the day and the show at night was interactive and really engaging for him. I am a Foody and I found the food to be very good, it's obviously not Michelin star but if you are expecting that you shouldn't stay at an all inclusive. The staff was courteous and polite and professional. Nevere was in need of anything, and felt a very positive vibe the...

"Comfortable, Spacious Rooms Our room was clean, modern, and very comfortable. The balcony space was a nice bonus, and the in-room amenities were thoughtfully stocked. Housekeeping did a great job each day, and everything felt fresh and well cared for throughout our stay. Strong Dining Options One of the highlights was the variety of restaurants. With multiple cuisines available, it never felt repetitive, even over several days. The quality of the food was consistently good, and the service in...

"We recently had a 3 week stay in the Occidental Costa cancun. Check in and check out was quick and effortless. The terrace room we stayed in was immaculate and probably recently renovated. Shower was large and had a bench for the ladies. Always had hot water at any time. I found the beds extremely comfortable and the climate control for the rooms was perfect.The entire resort is maintained excellently. House keeping was excellent as well. room was always taken care of and water/beer/softdrinks...

"I loved everything about this resort. My room, the staff, the amenities and the food met all of my expectations "

"The staff were friendly, loved the entertainment and the food. "

"The staff was absolutely amazing!! Food was great along with impeccable service. This is definitely somewhere we would book again in the near future. "

"Everything was good clean and nice good food and drinks "

"I absolutely love this place and the staff was great! Food was wonderful "

"Friendly staff, clean and had a wonderful time."

"Hotel nuevo con muy buenas instalaciones y excelente servicio y buena ubicación "

"Yes room was amazing and clean! Service was excellent and always ready at timely manner! "

"Nickelodeon resort Riviera Maya was so much fun! The rooms were clean, comfortable, & spacious. I loved that every room had 2 bathrooms which is a must with kids. Every room had an ocean view with a swim up pool. We had such a great experience at this resort! It wasn’t just kid-friendly — it was truly fun for adults as well. The hotel felt very luxurious for a family-friendly resort, which made the stay even more enjoyable. The staff was incredibly friendly and helpful, always answering our...

"Excellent spot for this time of the year."

"We upgraded our room to an ocean view on the top floor and it was beautiful. The upgrade also gave us access to a VIP lounge which was great. Little more of a top shelf assortment and always some kind of food to snack on. Everyday there was something fun going on by the pool and every night was a different party. The staff was absolutely amazing. Leo was our server most days and when he wasn’t, I would find him because he was that accommodating! Fabian was another employee that made sure we had...

"Clean room, and great service."

"Staff was fantastic and very attentive. Cannot emphasize enough the cleanliness of this hotel and the help we received with the front desk staff. If I had one thing that I believe could stand improvement, the beds are pretty wobbly; base not stable and I felt every move my husband made next to me. Other than that, top notch hotel."