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"Great service, clean, well Maintained beach - entire trip was amazing!"

"The staff and amenities were great and the resort was beautiful and clean However, checking in took way too long and the room wasn't cleaned everyday or particularly well. The buffet's were great and most a la cart restaurants were very good but a couple were just so so and had very slow service. All in all a very good experience with some room for improvement."

"Everything was almost perfect. Great service, great food, great room and a facility. The resort is brand new which really makes the difference. Would love to come back. "

"The grounds were spotless and the pools and ocean front were beautiful. Definitely get the ocean view!"

"Food was very good, staff friendly and professional and very nice rooms!"

"Excelente "

"VIP Check In and conceriege was helpful throughout our stay. Room service was always great, buffet at Spoon never disappointed, pool activities were fun and engaging, and the different vibes and energies at each pool made it so that you had options to choose from depending on what type of day you wanted to have whether you wanted to party or just relax. Great experience for our first all-inclusive!"

"Room was clean, staff friendly"

"Abdiel was very knowledgeable at his job he is an exceptional worker. Very personable and easy to talk to."

"Really good food, clean, and in a safe area. Beautiful ocean view rooms and clean area of ocean"

"Daniel made our experience memorable he was extremely nice went above and beyond for us! It was so special my parents were celebrating their 35 anniversary and he made it one for the books! We appreciate him so much! Such a hard worker and Leah’s did everything with the best attitude! "

"Great staff and service"

"Excellent room, amenities, all-inclusive food and service. Access to Xcaret parks. "

"Great room, great staff, great service, great food, great pool, great beach, great vibes. "

"There's not a bad thing to say. Most remarkable employees and well staffed. Entire facility is impeccably clean. Attention to detail everywhere. Great variety of entertainment. "

"Amazing vacation. Our second time staying at The Grand and it was great. The rooms are huge and very clean, the staff is so lovely and helpful. There is tons to do with kids and the beaches are beautiful. We will book again. Loved it all."

"All super good "

"All and "

"Everything was excellent! All the staff were so kind and so friendly! Great food and beautiful beaches. "

"This was our third time staying at this property. We Love the grounds. Our favorite is the adult pool and the opportunity to snorkel on site. Being connected to Xcaret park is the ultimate perk!"