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"It was excellent family vacation place"

"Housekeeping excellent Toilet bowl water level too high Pool height should be 6 feet maybe 5 feet 6inches"

"We have stayed at several Riu in different areas and always had a good experience except this time...the front desk people, security people, concierge are very rude and condescending. You ask for help and the answer is "they don't know". The servers at restaurants are friendly and attentive"

"Increíble esta precioso se portaron maravillosos es la segunda vez que voy me encanta"

"We are never disappointed when we vacation here and we always stay 9+ nights. Good variety of foods and restaurants to pick from , amazing beach views. What really makes our stay the best though is Antonia from the morning breakfast buffet at La Baja California. She truly is amazing and we look forward to going to breakfast every day and her serving us. She never let my drink glass be empty, she would have a water on the way before I was even finished."

"Favorite place in Cancun. We'll be back!"

"It's the second time we've stayed at this hotel, and our experience was excellent. I highly recommend it—the food, the room, and the friendly staff were all great. The only thing I'd mention is that some parts of the pools need maintenance, but it's nothing serious. I'll definitely be back."

"We loved everything! The food was outstanding, but you should make reservations before the trip. The room was comfortable and clean, and we loved the two hammocks on the balcony. We took advantage of the free classes- salsa dancing, watercolor, weaving, stretching. The whole property felt lush and tropical, and we had so much fun exploring down different pathways. Be sure to visit the chapel on top of the hill! The only thing that surprised us was how expensive the basic spa services were, so we...

"This resort was awesome, from the look to the cleanliness, down to the service, ten out of ten for me. I have no complaints and no issues with anything. I loved it and I will definitely be back "

"Reservation first the restaurant"

"Todo ok"

"Super "

"Friendly staff, great place to stay"

"For a 3 star hotel it definitely exceeded my expectations. I think it should've been 4 stars. Staff was great & very clean. They even gave us a complementary sparking wine, cake, and balloons for my mother's birthday. Truly a great resort, would definitely stay again."

"Will go back definitely!"

"The resort was amazing. All the staff were super kind and very helpful. The food was pretty good. My favorite was the Yacht Club. They had something to do every day and night! Anything we wanted/needed, all we had to do was ask."

"Bueno regular. "

"Clean, great staff! "

"Lo máximo!!! Todo está súper bien! Alimentos, limpieza, amenidades etc! Simplemente lo amamos! Y lo que más nos llamó la atención es que nos trataron de lujo! Y eso que somos nacionales! Todos sabemos que este tipo de hoteles casi casi que a los mexicanos ni nos pelan y nos hacen el feo! Nada que ver en este hotel! Nos trataron de maravilla siempre al pendiente de lo que necesitáramos, súper amables y amigables!!! Ya quiero regresar!"

"smaller resort however restaurants were good, staff are very attentive and friendly. extremely clean, and beach front is busy however seaweed is cleaned well everyday. housekeeping was very good in cleaning the rooms on a timely manner and a lot of elevators which is good "