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"We love this resort, we'll definitely be coming back!! Best resort we've ever been!"

"The rooms are a bit older where we stayed but the views were beautiful. The beach was incredible also"

"Nice overall but room was a bit dated "

"great"

"They placed me in the building they knew had construction work going on. During the day all.I hear was Very loud jack hammering right over my room. Unbearable!!!"

"Sunscape is a smaller resort with many great benefits. Once your in the common area everything is only steps away allowing for any activity within close proximity. Ocean, beach, pool, food, sports bar(no sound for sports). Food was great although the restaurants did not have AC which was uncomfortable for some people. Kids area was quite hot due to being on the lagoon side with no ocean breeze. Some rooms had better AC than others. The staff was truly amazing and helpful. Within walking distance...

"Agradable hotel, sus comidas variadas y buenos restaurantes, amabilidad de casi todos, el único inconveniente fue que llevaron tarde mi maleta, vuelvo nuevamente."

"Si"

"Our stay at Riu Palace Kukulkan was absolutely stunning and worth every penny. We loved everything about this resort and don't regret a single cent spent here! The culinary experience was a major highlight. All the themed restaurants were fantastic, especially the Steakhouse and the Asian food, but the seafood at the Main Buffet was exceptionally good-truly a standout! The staff members were adorable and worked so hard to make our stay feel unique and special. The entire property is pristine;...

"All ok "

"This is a very beautiful and brand-new hotel. The decor is lovely, the rooms are clean, and the food at the buffet is of a high standard. We stayed here for nine days and visited the various restaurants—the Steakhouse, the Italian, and the Japanese—and everything was delicious. Special thanks go to the staff members who organized various games and contests; our children were absolutely delighted. We enjoyed everything immensely; the only minor drawback is the hotel's compact grounds—if you are...

"Breakfast was great. The service has improved tremendously and the staff are working very hard! Most of the menu changes at restaurants are beneficial but I can't say all. I would recommend the resort "

"I had my booking done long time back ! When I reached to security gates of Hilton Cancun . They told me they can’t find my booking ! Wow amazing ! I was flying from North Carolina USA to Cancun to hear that they can’t find my booking which was there as they realised it later with a silly excuse of system not working ! Okay never mind . I meet David front office supervisor as he promise that he will compensate with somthing like spa for my spouse! Guess what he never show up ! So going to Hilton...

"En general es bonito, buena ubicación, destacable la atención del personal es sobresaliente. Algunas habitaciones están expuestas a ruido fuerte en horas de la madrugada. Se puede mejorar la oferta de coctelería en los bares."

"Amazing!"

"."

"It's a lovely property with hard working, kind staff everywhere. My room was comfortably appointed as was the outdoor seating areas of which there were many options. Brunch at the on site restaurant was outstanding. The concierge was helpful whenever I had questions. The hotel staff handled minor errors quickly and my stay was enjoyable. I'd stay here again. "

"Ok"

"Food was absolutely horrible. Location is bad nothing close to resort. Only option to get decent food is to leave the property but the property is not close to anything. Takes a $50 taxi ride to get to downtown to get to night life and good restaurants. Food very poor. All is based around selling you annoying timeshare. They literally assign you a timeshare specialist when you check in. Upon check out they assign another timeshare salesman to again try to sell you. The give fake credits...