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"Everything was excellent. No complaints at all"

"Amazing. So clean. So much to do & the staff were all sooo nice! Can't wait to go back again. "

"It was a good resort "

"Staff was amazing, room was great, bed was a bit hard, but was fine!!"

"everything was wonderful and the staff was awesome no other place like this one extremely courteous staff mainly for the breakfast bufette to mention couple of them the very educated and courteous manager Belle and the waitresses Rode , Elizabeth and Yuri the chef "

"Clean room, staff, amenities "

"Resort is amazing! Pools is excellent, Food is excellent. Beach is excellent. Activities are excellent. Room cleanliness and overall resort is pristine. We thoroughly enjoyed the whole expierence. Our one knock would be the butler service is by far the worst we have experienced in our 5-6 Mexican stays "

"Good"

"Nice"

"Very amazing and friendly staff that were on point with everything. Food was amazing and of course the unlimited drinks. Housekeeping and room service did such a great job , cleaned and changed rooms twice a day 10/10 "

"Todo"

"Everything is top notch service."

"Todo bien "

"This was my second time back at the same resort . I love how they take care of their guest each & every day. Will always come back "

"Rooms and staff were great "

"Great staff, great food and drinks, overall excellent service "

"The best option"

"would recommend "

"Habitación súper bonita y cómoda, personal todos súper atentos y serviciales 10 de 10 "

"Beautiful facilities, fantastic service, and great location with easy access to the rest of Playa del Carmen. Our room was very spacious, and we highly recommend visiting all of the specialty restaurants if you can! Off the Hook is a hidden gem, especially with its swim-up bar. "