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"Outdoor pool"

"Just booked it!!! You won’t regret !!"

"Servers were attentive and courteous,"

"Best vacation ever"

"I liked the every evening entertainment."

"My family stayed at the RIU Palace Pennisula last year. This year the place is being remodeled. We decided to try another RIU resorts and we chose Hotel RIU Cancun. When I arrived at the hotel before we needed to check in, my family needed to use the bathroom. I asked one staff who was on his phone on the other side of the check In counter. When I asked, he simply looked at me and said, "I am on the phone!" He obviously didn't care about the customers and wanted to be on his phone. I also had a...

"Me and my family recently stayed at the Hotel Riu Santa Fe for 5 days 4 nights, and it was one of the most exciting trips we've had. If you're looking for quiet and no kids this isn't the one to stay at. Staff is so nice and helpful, our AC had went out and within 6 mins someone came to fix it! The food was great at the buffet and they had a wide variety of different foods and fresh as well, the best restaurants that we tried was the Asian Cuisine and the Italian. The view is amazing where the...

"Very nice"

"This was my first time in Mexico and my first time staying at this hotel. We were here for a week and most of the service up until the final day was very good. We checked out in the morning but left our luggage with the concierge as our flight wasn’t until the evening, and we were given wristbands as temporary identification to pass the security point (which is, importantly, a very long walk up to the main lobby) for when we returned to the hotel. This was flawed in and of itself because it was...

"My first time at Moon Palace after staying in other hotels in the Zona Hotelera. Other for the beach not being swimmable, everything about this hotel was amazing: the service, the staff, amenities, food. Everything also very clean and organized."

"Food was pretty good especially for being an all inclusive. Spa was amazing and staff was friendly. Bathroom was a little gross with the rainfall showerhead so we used the wand to shower. Other than that room was great."

"Tips tips tips! It's not mandatory but it's a nice gesture for the level of impeccable service you get here!"

"This place was a MAJOR disappointment. 1) The SMELL. It just smelled BAD. I thought initially it was all the seaweed, but one day I walked out far past my bungalow, and the water became much clearer. Near the bungalow, it just looked, funky, and SMELLED. I discovered upon returning home, that the expansion of large hotels has put a strain on the sewer system. I searched DuckDuckGo for: "Playa De Carmen sewage issues", and this was the result: "Playa del Carmen faces significant sewage issues...

"The rooms are so beautyfull."

"Todo excelente!!!"

"This a hotel that it is categorized as luxury and there are areas that need to fixed asap"

"Perfect"

"10/10"

"My first time in Costa Rica, and it was Awesome"

"Clean room, staff where on top of it."