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"Excellent"

"Good overall experience except they didn’t have room service like other hotels I visited, had to ask twice to refill my fridge after cleaning was done, Also hotel had old towels."

"Location was great and staff were helpful."

"Need more activities for ages 11-16. The pool had 2 floating poop from large animal. Cleaning from main pool area needs more work."

"Stood here and i loved it"

"The all inclusive hotel was well kept together, very convenient to shop around and catch the ferry to Isla mujeres. Only 1 thing to comment about is the loud noise that young adults would come from having too much fun at 3am, you can hear so much of the noise in the middle of the night."

"I came with 2 other friends to Cabo and we decided to stay at this Resort. We wished the staff was more Welcoming throughout the week, and at the buffets. Other than that we had so much fun and the food was good !"

"Las instalaciones son espectaculares! El servicio deja mucho que desear."

"Overall, the resort was very clean and well-maintained, but lunch was served only at the buffet. The staff members were all very nice, welcoming, and helpful, but they do insist on joining a brunch event to join their membership program and get more resort credit. With Expedia Gold Perks, they do assign a personal assistant, but that service isn’t really helpful unless you need to book something really special. Also, the kids' program doesn’t feed the kids, so you will constantly have to pick...

"Our third time to this resort, we love the food the restaurant. Sunrise need some updates to their rooms especially the bathroom."

"Exhale made it better , just upgrade"

"Clean fun and exciting. I will definitely go back for a 7th visit."

"This place was a MAJOR disappointment. 1) The SMELL. It just smelled BAD. I thought initially it was all the seaweed, but one day I walked out far past my bungalow, and the water became much clearer. Near the bungalow, it just looked, funky, and SMELLED. I discovered upon returning home, that the expansion of large hotels has put a strain on the sewer system. I searched DuckDuckGo for: "Playa De Carmen sewage issues", and this was the result: "Playa del Carmen faces significant sewage issues...

"Es un lugar súper bonito, vale totalmente la pena"

"Todo excelente!!!"

"Todo estuvo excelente. El servicio en los restaurantes fue sobresaliente, especialmente en el de Cusco, donde la Sra. Viridiana nos brindó una atención magnífica. El único aspecto a mejorar es la limpieza de las habitaciones; considero que sería conveniente poner un poco más de atención en ese detalle para que la experiencia sea completamente satisfactoria."

"We will be back! The vibe is relaxing and quiet. The food is outstanding! The best I’ve had at any all inclusive. The infinity edge pools were as amazing as the photos. Well maintained. The view can’t be beat. I saw comments about it needing to be updated and I don’t understand that. It’s not a Marriot / Hilton, it’s not going to have quartz and silver appliances. It has character and wood accents and traditional, high-class decor. The ability to pre-order breakfast is so nice. The little dish...

"The rooms were nice, and the staff was great about refilling the fridge. All the pools were nice. The lunch and breakfast buffet was excellent. Overall it was a very good vibe."

"Pools and beach were amazing, always quick service and for an all inclusive the food and drinks were pretty good. Definitely some better bartenders than others, only other disappointing thing was that one of the spa staff was a little rude to us. Overall we had a great time."

"I took a solo trip to this resort in June 2026, the staff was kind and helpful. I arrived after 1:00pm, I was allowed to check in, but the room wasn’t ready so I went to the buffet to eat before receiving an email around 2:15pm that my room was ready. The tropical view is just the view to the courtyard in the middle of the resort. Unlike other resorts the restaurants are first come first served, which I did appreciate, but the first night I went to the steakhouse and even though there were...