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"Very clean and friendly staff. Utilized RUI Elite Club. This helped a lot with restaurant reservations to avoid the long line at the Steakhouse. Move than enough food at all restaurants. Pool wait staff is very slow due so many drinks they have to get. So if you don’t want to wait then you can walk to the pool bar and get speedy service. The massage people on the beach are a bit pushy they will ask you over and over about getting a massage and how they are the best. Overall experience was amazing, food was delicious. Drinks wise… I’m a beer guy so I only drank beer but for the few shots I had the Mexican candy shot was delicious. Tomas the server at the buffet was absolutely amazing. My mimosas and drinks were never empty. "

"Excellent "

"They times the people were performing they didn’t tell us so it would be times at night where it was just loud and I got no rest. Also the taxi services they provided were terrible and they were making up prices "

"The bartenders were the best part of our stay, specifically Dalia and yovany"

"Great place for a family vacation. Lot of dining options. By the beach with lots of amenities. Staff were super friendly and nice!"

"I love this resort. Great staff. Great food. Very relaxing atmosphere. My wife and I have been here twice and have loved it each time"

"Beautiful property!"

"Such a great time at Velas Highly recommended it "

"Everything, from the installations to the food to the staff is excellent! Had no problem whatsoever and just relaxed and enjoyed. I totally recommend it!"