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"Es muy bueno"

"We were on family vacation - 11 of us!! The rooms were spacious, 3 beds and a pull out. Clean and comfortable.. Amenties were great, activities for the kids, buffet and restaurants were great.. I didn't like you had to reserve the Steak House!! Hard to get a reservation!! Anyhow !! It was worth the money!!!"

"We had an excellent stay and would gladly return. From the moment we arrived, the staff was warm, friendly, and attentive, making us feel welcome throughout our visit. Our room was spotless, comfortable, and well maintained, with everything we needed for a relaxing stay. The beach view was breathtaking and easily one of the highlights of the trip—we loved waking up to the sound of the waves and enjoying the scenery from our room. The property is also very family-friendly, with a safe, relaxing...

"Kind staff, beautiful grounds, and good meals. We enjoyed be so close to xcaret park. Saw lots of wildlife from our balcony in building 18."

"Nice"

"Only had one restaurant open with two nights that we stayed so that was a little disappointing they didn't have room service which were accustomed to or poolside server so we had to keep getting up out of the pool to get our drinks staff was good resort was clean just through a few things were used to that we didn't see it this Resort"

"We recently stayed at the Riu Santa Fe, and overall we had a great experience. The resort is beautiful, the food was good, and once we arrived, everything went smoothly. My only complaint was the lack of communication before our trip. We were traveling as a family of five (two adults and three teenagers) and had booked two rooms. I wanted to request that our rooms be close together or at least on the same floor. Since we booked through Expedia, the hotel initially told us they couldn't assist...

"The property was beautiful, the design, architecture and building materials used were very impressive. We have been to Cancun and Playa Del Carmen several times and this property was by far the prettiest and most well designedthe."

"Takin so long to check in and get the room ready. Room wasn’t clean still have foot print on it. Waited 1 hrs and still no1 come clean it. Also room have bugs and take like 2 hrs to get us to the new room."

"对旅行要求不高可以选择"

"I’ve been here since Tuesday and our tv on the mirror hasn’t worked at all!!! To be a xhale member this is beyond ridiculous. The amount of money I’ve paid. I haven’t gotten no top shelf liquor. Every time I’ve ordered room service the food has been cold. I’m leaving a 0/5. Stars."

"It was the best all inclusive I've been to yet that was adults only"

"The best"

"Terrible service from staff, seem like the main goal was to sell you something overprized and the time share. Will not come back"

"From the moment we arrived at the property, we were treated exceptionally well. We were welcomed with a refreshing drink and cool towel before being driven to our bungalow, which immediately set the tone for an incredible stay. The bungalow itself was absolutely amazing—spacious, beautifully designed, and full of luxurious touches. The glass floors overlooking the beach below were such a unique and stunning feature. Having our own personal pool, a full refrigerator, and outstanding service made...

"Beautiful resort. Very friendly staff. The food was just okay and I didn’t care for the Excellence Club only had 1 location for premium alcohol was served. Also the served the same food daily in the Excellence Club lounge"

"Everything was great except they did not explain our resort dollars and or returned dollars for going on the time shares event. We lost $500 because they didn’t explain how to request to use our resort dollars on the Italian meal."

"Hyatt Vivid was absolutely amazing! From the property, to the amenities, the food, & the staff. I would definitely recommend this resort to anyone visiting Cancun!"

"This resort was amazing! Staff was great, cocktails were amazing! Themed nights were so much fun! Stayed here for 4th of July weekend and made so many memories and friends!"

"Property was beautiful and well-maintained. Staff was very helpful. Ernesto in recreation was the sweetest. Caring, concerned, helpful. He went out of his way to accommodate us on every occasion. Food was delicious. Great experience."