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"Hermoso! El mejor"

"would recommend and stay here again. 10/10"

"Great place for kids and families."

"The property was clean and we were offered to change rooms due to an issue with our AC, which we appreciated. The only place to get alcoholic drinks prior to 10:00 AM is the sports bar, and you have to be clothed to go inside, so if you’re early risers, or poolside early, this isn’t very convenient. If you want coffee outside your room, you are limited to the Sports Bar and the buffet. The other two bar areas (closest to one of the 4 pools and some of the rooms) do not open until 10:00 AM. The...

"Staff is very nice and friendly, the hotel and the restaurants are great. I will book this hotel again."

"Don’t stay here it’s so loud and the food sucks"

"Awesome food fun parties clean room good stuff"

"Everything was great"

"Excellent resort. Planning to return soon"

"we loved it"

"Awesome staff and the food was phenomenal"

"We enjoyed our stay but I wish the bars and mini club stayed opened longer. Also, I wish there were actual places for food to eat throughout the day. The restaurants opened at 6pm. Dinner should start at 4 but that’s only a recommendation. Beautiful hotel and our room with the shower was amazing. We rented a car and parking at the hotel was free so that was a plus. On our last day I left my purse with passports and money inside and someone returned it one piece. There’s a lot of good people in...

"We were scheduled to check in at 3 PM, but the staff were so slow that we had to wait 30 minutes at the reception. Conversely, although check-out was at 12 PM, they rushed us into our room at 11 AM. The food was delicious and the pool was nice. However, the water in the overwater villas was dirty and covered in a lot of algae, so you can't swim directly into the sea from your room."

"Family friendly, kids really enjoyed the vacation."

"Misplaced luggage, delayed to fix their errors, was told our second room would be upgraded and the didn’t do so, poor communication from staff to visitors. Majority of the restaurants are awful (2 had good food) the rest we ate at… we returned each dish, it was inedible. Never have we ever seen a hotel with such bad food even my toddler wouldn’t eat it. Asked each restaurant for high chairs multiple times and they never came through with them, many dishes missing plates we ordered… just a...

"Absolutely amazing place! The beach views are breathtaking, everything is spotless, and the service is exceptional. We had a wonderful experience and would highly recommend it. Looking forward to coming back again"

"今回、新婚旅行で夫婦で宿泊させていただきましたがこれほどにホスピタリティ溢れるホテルは初めてで大満足でした。また、私たちは日本人でホテルに日本人コンシェルジュのワカワダ・ユキさんがいらっしゃったことも本当に心強く、ホテルを満喫できた理由の一つです。本当に親身に対応してくださいました。また必ず夫婦で宿泊に来ようと思います！"

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"the staff we’re amazing!!! so so so helpful and kind 10/10 recommend!"