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"Everything is good le doy un 9/10"

"Great place"

"We had a great vacation. Room, food, drinks, pool, beach and staff were good. I would come back again. Thanks."

"elevators have no AC, food was okay for breakfast and lunch, but not dinner. staff was very helpful."

"Traveled with a group of 13. Adults and kids. This is probably my favorite resort I’ve ever stayed at. Beach was beautiful and there’s plenty of chairs. The hotel had a variety of options by the pools for a grab and go lunch. Chicken wings, hamburgers, etc. Restaurants are first come first serve, so no reservation hassle. Buffets were great. Hotel staff and waiters were super friendly and helpful. They were always smiling! Very clean resort. VERY hard working staff. Beds and linens were 10/10....

"We stayed recently and had such a wonderful experience. The property was clean and the well maintained and the food was amazing. The staff were by far the best part of the experience. Ramon at the pool and Alfredo at the bar were always taking care of us and made us feel right at home. We’ll definitely be returning."

"Les falta servicio de botones y te ayuden con en equipaje a tu cuarto ! No es cómodo llegar cansado del viaje y todavía caminar 15 min a tu habitación y a la salida es lo mismo ! Les falta personal de soporte en esa parte , deben mejorar y tener carritos de golf el espacio lo tienen solo falta logística , la cómoda en restaurantes está bien solo un poco más de calidad en bebidas manejan marcas no conocidas y eso da duda! Las emas amenidades todo bien ! Solo el servicio de equipaje les ayudaría...

"Wonderful property and staff, kids enjoyed the kiddie pool a lot, food was excellent. Room service was amazing and housekeeping was also on point. Great for family! Beach was not great for walking etc due to seaweed in June but all rooms are oceanfront which was a big plus. Our room was on level 9 so the view was pretty good. :) We had been to Hilton cancun a few years back and this one felt slightly better overall EXCEPT hilton has a better beachfront area and cleaner/wider beach.(& donut...

"Excellent resort. Planning to return soon"

"G"

"Great stay"

"Super clean well maintained beautiful property. Great food and had one of the nicest beaches in Cancun. No issues with seaweed. Kept it very clean. A little slow the early part of the week but by Thursday lots of stuff going on."

"We were scheduled to check in at 3 PM, but the staff were so slow that we had to wait 30 minutes at the reception. Conversely, although check-out was at 12 PM, they rushed us into our room at 11 AM. The food was delicious and the pool was nice. However, the water in the overwater villas was dirty and covered in a lot of algae, so you can't swim directly into the sea from your room."

"Family friendly, kids really enjoyed the vacation."

"El mejor hotel de Cancun me encanto mi visita quisiera repetir muy pronto"

"Everything was perfect"

"今回、新婚旅行で夫婦で宿泊させていただきましたがこれほどにホスピタリティ溢れるホテルは初めてで大満足でした。また、私たちは日本人でホテルに日本人コンシェルジュのワカワダ・ユキさんがいらっしゃったことも本当に心強く、ホテルを満喫できた理由の一つです。本当に親身に対応してくださいました。また必ず夫婦で宿泊に来ようと思います！"

"Clean resort with great views!"

"Our stay at Emporio Hotel was wonderful. Although our first impression of the check-in area was not the best, everything changed once we started exploring the hotel and all the amenities it had to offer. The Argentine and Italian restaurants were the highlights of our stay. The food was absolutely delicious. The buffet was also outstanding, with excellent quality, a wide variety of options, and attentive service. The easy access to the buffet and the many food choices available made every meal...

"Excelente atención del staff, comida y bebidas variadas, muy ricas! El personal de limpieza super eficiente. 100% recomendable. ¿Que me desagrada? Tener que abandonar el lugar....😔"