"Didn't eat there. Had good tea and coffee in room with a little bottle of milk in the fridge. Wonderful room, excellent shower, bath, toiletries towels and linens. Kelly at the front desk was lovely. I go back and forth from US to Scotland a couple of times a year and will definitely be back to the Balmoral."

"Beautiful hotel offering a 5* experience in central London. Staff were exceptional and the room was immaculately clean and well-provisioned. The bed was very comfortable, linen and towels of a high quality and we were very comfortable. The air conditioning was not hugely effective and quite loud but this did nothing to spoil our stay."