"Arrival at the hotel the reception area is beautiful with a lovely aroma to greet you. Staff found our booking easily & checkin was good. Disappointed initially to find out the cocktail bar is closed on the 2 nights that we had booked to stay, didn’t see this on the website. We had planned to celebrate our daughter’s graduation in the cocktail bar, which we had visited previously. Accessed our room - aircon on & the temperature was lovely. All looked clean & tidy. Unpacked - plenty of...

"I've stayed here before and it was no surprise I returned to it on my next visit to the city. The hotel staff are friendly and accommodating, always seeking to make a connection and help you out in any way they can. The room I booked was slightly small and the carpets looked a little worn down. The water pressure and drainage of the showers were sub optimal. I feel like the lighting in the room could be a little better. However that might be the particular room I received as the previous one I...

"Very nice hotel, clean and charming. Bathroom was large and modern with good water pressure. Staff was very nice. Location was incredible as it is on 3 subway lines, including Elizabeth which gives you a straight ride from Heathrow."