"Despite booking 2 standard double rooms we were allocated a large comfortable room and a tiny windowless box room so contrast was great. No glasses in room , 1 coat hanger.
This disparity in room size was queried and despite then being offered another more suitable room than the box room , as expected of the booking, this was done grudgingly and rudely by the receptionist ( Nathan). This was done to my wife alone as I was away parking our car and was not there. I wonder if he would have been as...
"Despite booking 2 standard double rooms we were allocated a large comfortable room and a tiny windowless box room so contrast was great. No glasses in room , 1 coat hanger.
This disparity in room size was queried and despite then being offered another more suitable room than the box room , as expected of the booking, this was done grudgingly and rudely by the receptionist ( Nathan). This was done to my wife alone as I was away parking our car and was not there. I wonder if he would have been as...