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"Staff was friendly. Facilities are beautiful. "

"Todo Excelente la habitación los empleados muy buen hotel quiero mis otras vacaciones hay 10/10"

"Everything you need in a vacation - all on one property. We quite enjoy the Hard Rock vibe and are planning our next destination. "

"Friendly staff, super clean grounds, freezing air conditioning in room."

"Simply amazing experience from start to finish. We arranged airport pickup through Majestic, flawless. Greeted at the door of the resort with cold towels and cold drinks, followed by a meeting with our butler and a short walk to our room. What stands out: the people. Every single staff member was helpful and friendly. "

"Great hotel for kids. Staff friendly and accommodating. "

"Todo, fue espectacular. Es un 100, el servicio, la comida, las habitaciones, piscinas, playa."

"The staff were unfailingly friendly, helpful and courteous. The suites were clean, comfortable spatious and well appointed. The grounds and the pools well designed and cared for. The beach was great."

"The staff was amazing and the room was clean. The activities were fun and the food was good. The only suggestion is the hotel needs to replace their room doors and other maintenance. They are in very rough shape."

"The place was beautiful. An amazing stay for a family. We enjoyed the food, the service, the kids pool, the beach, the animals on site, the entertainment, and staff. The room has some unkempt construction details such as paint and grout; however, the overall space, layout and cleaniness was good. We're definitely planning on coming back!"

"Todo mas los empleado"

"This resort was amazing and I’m so glad I booked here. We stayed in the junior suite rooftop and it was perfect. The room was clean, spacious and comfortable. They cleaned the room everyday and made sure the fridge was always stocked. The whole resort was beautiful and all the staff was amazing. Our concierge Miguel Garrido was absolutely the best ever and did an absolutely amazing job making sure everything they was good and that we were taking care of. He booked everything for us and we didn’t...

"Every thing and everyone one was perfect kind and professional at all times. The treatment was like I was from the Royal family. Especially our private Butler Brian and the desk clerk Leonardo.they especially made our visit full like hime"

"Room clean staff very nice not sleep for 3 nights nosy all night "

"Aside from the arrival, this resort is all we could ask for. There are two resorts named excellence about 15 minutes apart and we didn’t know we were at the wrong one until after our driver had left. I think the staff should not have been surprised and may have prevented the confusion at the gate. But the rest of the stay was incredible! "

"The staff were very helpful and kind. The room was clean. We liked having an outdoor area by the pool."

"Tudo muito limpo e atendem muito educados"

"We truly enjoyed our stay at Onyx Dream. The room was very nice, clean, and comfortable. The staff were incredibly friendly and welcoming, which made the experience even more pleasant. I was very happy to be there and would gladly stay again. Highly recommended!"

"The cleanliness of the room and our housekeeper Angela was amazing, there were a few issues to be fixed such as the tv losing signal, the ventilation needed to be cleaned but resolved within 2 hours same day. I had a great time on the offered excursions!! Very family friendly and you HAVE to get to meals early and the only thing that could improve is the room service is TRASH, only 3 choices and half the time it never showed up. "

"Everything was great! Food was excellent. Staff was wonderful."