Find all hotels by Grupo Brisas in Zona Hotelera from SAR791

"We stayed for four nights and from the time we arrived we were taken care of. We are first timers in Cancun and didn’t know what to expect. The staff was great especially our concierge that helped us the whole time , Andre. He was always on it with our dinner reservations, to recommendations, excursions and spa reservations. He took very good care of us the whole time even after he left work. The food options were great and you can’t go wrong being all inclusive. The rooms were very clean and the beach front option well worth it. Opt for a king if your a couple because we got a double and bed was too small for both of us. The easy access to use our room card on the resort was helpful and we didnt need to carry anything with us. They have a Starbucks on site inside a mini grocery in case you need snacks or medicines etc.. They can help you with booking excursions and get you a great price but to get it you need to go through a 90 min timeshare presentation. In the end we did it to save money , it was impressive but not worth it for us personally since we like change. We also got a discount on the spa out of it as well. So nothing lost except 90 minutes. The pool was perfect and there is a swim up bar to have drinks. All the staff on the property were so nice and you can see how hard they all work to make every person comfortable and have a great experience. They were always on it to accommodate us. You never not see them doing something. Highly recommended."

"Property was very up to date and clean, staff were on the ball."

"Hotel was excellent, transportation with Mts company was disaster, we paid for upgrade and they were late 45 minutes, I almost lost the flghit."

"Very fantastic place to go for a weekend getaway. Had great onsite entertainment. "

"Great!"

"Ivan at the front desk was the best!! His guest service was first class "

"Very beautiful and staff was great "

"Great customer service. "

"The hotel is still brand new so there is certain sections that were not completed but it was not an issue. It still a beautiful place. Favorite parts was the rooftop pool and bar as well as the spa. The bartenders were amazing and friendly. The ladies at the spa were great as well"