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"This hotel is very convenient to stay if you want to enjoy universal studios Hollywood. It’s less half a mile walk to the park or you can wait for the shuttle bus that will take you to the front of the park. "

"Nice stay but restaurant staff was very dismissive and valet staff was borderline rude. Love staying here for location and relative value. Also the hotel staff has always been great. My daughter lives here and brought me to check in. Even though we said we’d be right out, and we were, the valet threatened us with the valet charge if we took too long. Went up to the bar to order breakfast since room service had an extended wait and we had to keep asking for help. The gal who took my order was too busy arguing with another gal. Love the hotel and staff but the other components need to get a refresher on customer service. "

"Nice place to stay"

"Very nice location and great staff "

"Just minor physical improvements would be good, like the current remodeling"

"At first we were hesitant to stay here seeing all the review comments about the place. But despite that we decided not to listen to all those reviews and see for ourselves, and everything was excellent and fast service. Staff was so polite. The room was big and it was all affordable in a nice little area. No traffic, no nothing and only 25 minutes from universal studios. We will definitely be returning multiple times."

"Very relaxing and peaceful environment, nice pool area,nice outdoor bar area,and the restaurant ( Daily Grill)"

"Hotel lived up to exceptions. Great room service and bar."

"We enjoyed our stay the staff was really nice the rooms were clean and it was quiet. Definitely would stay again. "