البحث عن فنادق في بلايا ماجيريز، في بونتا سام من SAR 477

"Everything about this hotel is amazing from the rooms, pool, bar and especially the staff."

"While our stay was okay, it could have been much better. We were celebrating both our honeymoon and my birthday, so we had hoped for a more elevated experience. Upon arriving in our room, we immediately noticed sand on the bed, making it clear the sheets had not been changed. After reporting it, a manager came to inspect the room. Unfortunately, there was no apology or acknowledgment of the issue. She simply checked the bed and stated someone would come change the sheets. We also had to request...

"This was my second stay at Atelier Playa Mujeres, and both this trip and the one in 2023 were fantastic. The grounds are beautiful and well maintained, the staff attentive and friendly, and the amenities were top notch. The restaurants I ate at were all delicious, a dish here or there was just ok, but by and large the food was very good. Highly recommend this place, I will definitely be back again."

"Amazing stuff great food, highly recommended"

"Food is amazing, make sure you reserve hibachi. Seems like the property is not crowded where ever you go. Top notch service and people. Beach is amazing, no seaweed at all. We will be back because of the people and food."

"Everything was excellent! The food, service and friendly staff. We will be back :)"

"Amazing property!!!"

"got stuff stolen from my room other than that not bad"

"The resort was nice overall, and we enjoyed our time in Cancun, but several details detracted from the experience. Upon arrival, we noticed multiple cracked tiles in our room, which gave the space a worn and dated appearance. While the room was generally clean, the lack of attention to basic maintenance was noticeable. The food was average and did not meet our expectations. Although there were several dining options, the quality, variety, and flavor were inconsistent. We were able to find meals...

"In all my years of vacationing in Cancun I’ve never had this much trouble communicating with staff. It was a problem we heard over and over again no habla"

"Staff is not helpful. The resort overcharges for everything, including taking your bags to the room. The doctor at the resort charged almost 400 for "consultation" and some ibuprofen. Hard to get a reservation at the nice restaurants there.. also for premium cut there is a charge up to 200 300 USD for steak"

"Our Roma were cleaned each morning and touched up each evening. Food was great and staff were attentive."

"今回、新婚旅行で夫婦で宿泊させていただきましたがこれほどにホスピタリティ溢れるホテルは初めてで大満足でした。また、私たちは日本人でホテルに日本人コンシェルジュのワカワダ・ユキさんがいらっしゃったことも本当に心強く、ホテルを満喫できた理由の一つです。本当に親身に対応してくださいました。また必ず夫婦で宿泊に来ようと思います！"

"Amamos tudo!! Funcionários extremamente educados, atenciosos."

"Start from the reservation all inclusive and the check in was nothing inclusive I pay everything there which is all the food and drink there I called Expedia they said my reservation is front ocean room and all inclusive that’s my price but the hotel said nothing inclusive and it’s not ocean room I checked in after 3 pm with the people is so rude to me Never reserve with Expedia any more I pay in this trip more the $2500 And I wasn’t happy at all"

"This is my 5th time staying at this property and just love it. Walking distance to the market. Staff are very polite! I celebrated my birthday with 11 friends. Give this property 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"

"We received great service from the first day we got there. The food was great. The pool areas were nice. Our room was clean and the ocean view was perfect. My husband and I took our moms and they are hard of walking, they had no problem getting around and had a great time. We will definitely book again. "

"En general poca mantención y cero limpieza de la playa por el zargazo"

"I got this stay for my mom as a Mother’s Day gift we really enjoyed this stay. The staff were so friendly and helpful they had multiple pools and the view was such an amazing experience"