البحث عن فنادق في بونتا سام من SAR 380

"We had to move two times due to uncleanliness, and air conditioning malfunction. The 3rd room was a suite, however there was a cockroach in one of the bathrooms."

"A parte de que todo en Cancún es super caro las personas que viven ahí te ven con un símbolo de dolar nada es suficiente les pagas un servicio, un tour o una simple vuelta en taxi y siempre quieren mas propinas y propinas y si no les dejas a veces hasta se molestan, sabiendo que pagaste ya un servicio, isla mujeres el lugar mas caro del todo Cancun de verdad los precio como si fueras millonarios si no vas con alguien conocido te van a estafar en cualquier cosa que compres mucho cuidado, en la...

"Amazing staff and clean beautiful property!"

"Food was amazing, the entire experience was wonderful!"

"If you are wanting to get in the beach water this is not the place. The water was very dirty. The room itself was beautiful and the view was beautiful. Checkout was a headache they probably should offer the champagne for checking out process. The restaurants were nice but I had better food exploring other restaurants outside the hotel."

"It is a beautiful property; the staff is very polite and helpful. The A La Carte restaurants are great. We did not enjoy the Japanese interactive as much however all the others were great. The only thing I would change or add is a nice piano bar. It’s not a party hotel so everything closes down at midnight just an FYI"

"My stay was overshadowed by a serious security incident and an unacceptable response from resort management. In the middle of the night, an intoxicated man repeatedly knocked on my hotel room door, claiming to be “housekeeping.” He kept returning to my door, making me feel genuinely unsafe. I immediately called security and was told someone would come right away. When no one arrived, I called a second time. It took approximately 20 minutes before anyone finally responded. What was even more...

"We loved this place. All staff members were amazing; they were fun and very kind. I recommend the rooftop restaurant and pool. The food and service are incredible. My daughters-in-law and I had a blast, great vacation. Very clean, outrageous staff, beautiful balcony view with a jacuzzi spa, total relaxation. This place is wonderful for adults who want a nice quiet place to relax."

"Family- friendly"

"WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy."

"The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member...

"I thought they promised more in their Expedia ad than was delivered: no airport pickup / round trip, no restaurant, bar. Poorly designed signage and I was in a taxi. The property was clean despite a couple of nights of storms. The room was clean and comfortable in spite of the high ass humidity."

"Rooms are outdated and need deep cleaning Staff is friendly and helpful. Food is mediocre"

"Muy buena ubicación muy buen servicio la sra mari y el sr que esta encargado muy atentos cumplí an̈os yel dia me lo hicieron increíble"

"Staff were very pleasant! Clean property, relaxing! So many amenities!!!!"