البحث عن فنادق في توِرتو موريلوس من SAR 196

"The food was absolutely terrible zero out of 10 would not recommend only because the resort for those horrible and not a lot of options"

"Trained to upsell timeshare even called my room Some staff nasty and disrespectful Big stain on door cover Ant pile due to food not cleaned up from previous guest Old Odor smell Food horrific"

"I love the fact that had 5 large pools but wished the pool bars would stay open later. Also any services outside of the inclusive offer should be given to guest at the time of service. Also the beach was not usable and there was a large alligator at shore."

"Overall, the resort was okay. We booked the trip with our baby and toddler and my father/ sister: mother in law and we were supposed to have two queen beds, but they ran out and gave us a King and sofa bed. The sofa bed had a giant stain. We tried calling multiple times to the front desk using the room phone and kept getting hung up on. We just let the girls sleep with us at that point. My in laws room had black mold and a leak. The elevators malfunctioned a couple of times, food wasn’t properly...

"Disappointed compared to stay in December. Stayed platinum no welcome fruit player and wine. Rooms were not cleaned after night. Wet towels left in bathroom on floor after evening 6pm showers same food every visit Happy to have ice maker back in our building I have stayed at this resort and El Cid twenty plus times"

"The house cleaning made sure to fix bed everyday and bar service and chefs were such a vibe and respectful and everyone u seen showed love. Staff, bar, rooms all amazing."

"The shower floor in our room was sloped in the wrong direction so every time we showered, the water would run under the door and get our entire bathroom soaked. We could hear everythin"

"Here are our biggest issues with this property. Food was not available at all times. There was not real night life on property. Basically be prepared to go to bed at 10 pm. All locations started to close down at least an hour before closing so it made all guest feel like we needed to leave even in the preferred lounge. During our 4 nights here on two nights not all restaurants were open limiting what we could choose from. This was not communicated well to guest. The adult / preferred pool...

"La estancia fue muy buena aunque una parte del hotel estaba en reparación, los servicios y la atención por parte del personal fue muy buena, lo recomiendo mucho"

"The service was excellent and accommodation very comfortable."

"Je recommande Greta Puerto Morelos sans la moindre hésitation. Ce n'est pas un simple hôtel ni un gros resort impersonnel. Dès votre arrivée, vous avez plutôt l'impression de rentrer à la maison. L'endroit est paisible, chaleureux et conçu pour ceux qui recherchent le calme et le repos. La propreté est irréprochable, les chambres sont magnifiques et très bien aménagées, et chaque détail est pensé pour que le séjour soit confortable. Mais ce qui distingue vraiment Greta, c'est son équipe. Le...

"This is a review about Expedia as well as this property. They both boast in their descriptions about the number of restaurants they have but they conveniently don't mention that you need dinner reservation to eat at 5 out of the 6 restaurants they have. And guess what, when you arrive at the property and attempt to make reservations, they barely have any availability. The ones that are open have terrible low quality food and poor options. I will not be visiting this resort again and I will...

"This property was relaxing for 2-3 days. The food was great. You don't need to be here anymore than 3 days, unless you are just going to relax. I enjoyed this resort and would go back. The view from my full ocean view room was amazing."

"The outdoor areas were nice. Room was spacious but the only thing I didn't like was the condition of the room. It wasn't that clean. The bathroom door wasn't functional, the pools were amazing, and love entertainment was amazing. The buffet food was delicious, the hibachi restaurant was amazing, and everyone was friendly."

"Been here several times. Love the location, pool and beach access. The market across the street has everything you need. The restaurant is wonderful (a bit pricey, but that’s on par for the area). Rooms are very basic, but very standard for Mexico and clean. Sargassum was bad this April 2026, but they do a good job of clearing the beach."