البحث عن فنادق بتصنيف 4 Star في المكاو من SAR 513

"It was the best all inclusive resort we have stayed at. Only our second time to Punta Cana but many different all inclusive resorts in Mexico over last 20 years. We stayed in the Excellence Club section which was adult only. They have multiple pools and bars available only for adults but you could also go the other pool areas. Rafael was our butler . He made reservations for dinner in the 2 restaurants where they were needed . He would send daily times restaurants were open and the activities...

"The property was well kept with luscious vegetation and the staff were very helpful and supportive."

"Todo estuvo excelente ✨"

"I am extremely disappointed with my stay at this hotel. From the moment I arrived, the experience was frustrating. The wait to check in was unreasonably long, and the staff showed very little concern for the inconvenience or the number of guests waiting. The room was a huge letdown. It was not clean or well-maintained, and it was clear that little attention had been given to preparing it for guests. It was far below the standard I expected. The food was another major disappointment. There were...

"La atención en la barra del lobby"

"Good"

"I will start from check-in It took about two hours to check-in, the room we were assigned smelled funny, toilet would not flush, hand held shower pipe was broken apart literally, shower walls were extremely dirty, sheets and pillow cases had stains, after walking in to this unexpected mess, I requested a room change, it took two days for that to happen after all the promises and excuses, I did request for a refund so i could go to another hotel but they refused, the other room was pretty much...

"The food was great and really tasty. The staff were really kind and respectful. Everyone was welcoming. The Saturday night show was awesome and entertaining. The room smelled like fungus, it was very humid even though it was clean. The water from the shower and faucet was salty, and the pool water too. We used bottle water to wash our face and teeth. There was massive amount of algae in the beach and you couldn't get in there. The smell was really really strong and it would get into the room at...