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"One of the best Resorts in Cancun, excelente food, the best beach (no waves and clean water), clean, very good service. Nothing bad to say about them."

"The only thing I was not happy was the AÇ was not working in the restaurants. Since the weather was too hot and humid, I did not enjoy while eating. "

"Pedro at the front desk was outstanding!! Our check in process was smooth and our stay was flawless!! Five Star ***** Vacation!! My name is Odell Moon and I strongly recommend RUI Palace Cancún!!!"

"clean , friendly staffs, good service"

"beautiful property!!! definitely would stay again. "

"The food was much better than many other all inclusive resorts. It was clean and felt safe. The pools are endless!"

"We stayed at excellence for the first part of our honeymoon and it was amazing. The staff, the food, the vibe, the entertainment was all the best we’ve ever seen. We love how friendly and fun the staff is and all the food was great. We will definitely be returning to an excellence club property because it was the best type of resort we’ve ever been to. "

"Once again The finest cancun delivers nothing but excellence. This is our third time at this resort over the past three years and the experience has never been anything other than absolutely wonderful. Ximena welcomed us per our Expedia rewards level and had a bottle of champagne and a plate of fresh tropical fruits ready for us in our room. Dining options are excellent considering this is an all inclusive. The facilities are beautiful clean and well maintained. No matter the number of people it never feels crowded or in anything other than pristine conditions. The staff is SUPERB everywhere around the resort. Very grateful for all the special attentions from Javier Cambrianis, Enrique and our Chef from Merida at Lizo, as well as the amazing Javier and Carlos at the Finest Club Beach area, and Rocky and Roger at Duke’s. Everyone made our time here absolutely unforgettable. We were treated like royalty all around. We will continue to come back. Don’t look any further, the Finest is the hotel in Cancun for the best family vacation. "

"I thoroughly enjoyed my stay at this resort. The staff were incredibly friendly and attentive, making me feel welcome from the moment I arrived. The check-in and check-out processes were efficient and seamless, allowing me to start and end my visit with ease. I highly recommend this hotel for anyone seeking a pleasant and hassle-free experience. "