البحث عن فنادق بتصنيف 5 Star في شبه جزيرة يوكاتان من SAR 1,056

"I like the room that I'd booked as described thru expedia and the all-inclusive perks as expected."

"Unfortunately, my stay was very disappointing from beginning to end. On the first night, the air conditioning in my room did not work, making it very uncomfortable to sleep. I reported the issue to the front desk, but they did not offer to move me to another room. In addition, there was no hot water, which made the experience even worse. I also had an unpleasant experience at the adults-only pool. I was told that I could not stay in that area, yet at the same time there was another adult...

"Staffs are friendly but not very helpful"

"I got very sick from the food. I complained and they denied any wrongdoing. I would not recommend this hotel. They also tried many attempts to hard sell a very expensive timeshare. The room mini bar was poorly stocked for an all inclusive. The pool area had almost constant boom boom music. The room smelled and was very damp. Staff expected numerous tips even though all inclusive. This was definitely NOT a relaxing all inclusive experience."

"Excelente"

"My first time at Moon Palace after staying in other hotels in the Zona Hotelera. Other for the beach not being swimmable, everything about this hotel was amazing: the service, the staff, amenities, food. Everything also very clean and organized."

"Great experience"

"This resort was definitely not what I expected. 1. The food was AWFUL. We were a party of 22 and have of use got extremely sick. Half of our group got food poisoning. 2. The food was not good. Everything was buffet or family style. It was not fresh and it was almost impossible to get reservations. If you didn’t have reservations, you had to eat at the buffet. Again, the food was not good at all! (The Rio, the Cave, the Buffet) The Agave and Zen were decent. 3. The amenities were mediocre: the...

"Had a really great time. We did have a list of things that we found to be a little aggravating. When we arrived, we were giving a “map” but it was difficult to navigate, they didn’t tell us about the app either, I just figured it out. No one also explained the difference between our booking and booking in the artistas building. I also didn’t know that so much was closed on a Sunday but that’s my fault. And the worst part of our trip was the NOISE. Out side our room, at all hours of the early...

"Rooms were great staff extremely friendly. Food was great."

"Very great team, fun, helpful and overall amazing service!"

"We just returned from a week at the Grand Palladium Family Select Riviera Maya. The week was perfection! From the accommodations to the staff to the yummy food and everything else! Check in was a breeze! Our bags were taken upon arrival and brought to our room when it was ready. When we checked in we were offered an upgrade from the garden view junior swim out room to the beach front swim out. What a great upgrade! Out butlers were great! Emmanuel, Don, and Luis were always checking in...