البحث عن فنادق بتصنيف 5 Star في شبه جزيرة يوكاتان من SAR 830

"Service, food, & attention is top notch but there’s not enough restaurants for all the guests and there were long lines… sometimes we had to wait 40-75mins for a table. Resort has no reservations. Special thank you to Gabriel, we sat with him at the italian & asian restaurant. He really made us have a good experience. Views from the rooms are everything. Both the lagoon & beach are breathtaking. We booked a preferred room but to be honest its not worth it. We didn't really feel any of the...

"Staff was great: everybody kind and super helpful. They cleaned the room nicely every day and even left some balloons for our child when we returned in the evening"

"The facility was fantastic. The staff were very available and accommodating."

"I loved the fact that the children I with had many options to do. A lot of activities and having the waterpark right in front of our room was amazing. The staff were really helpful in making sure our group was in the same building and some of us were side by side or on the same floor. I had an issues with cockroaches in my room and one of the night staff, I believe his name was Oscar, made sure we were moved to another room quickly. He then had us moved again, so we were back facing the pool. I...

"faster check in process and less haggling for excursions"

"The buffet was bad & the pool is farther ,the hotel gave us $250 resorts credit but doesn’t apply anything. When I purchase the beach bag $175 is apply to resort credit but they charge extra for tax $28 U.S dollar pay out of pocket. That’s ridiculous !!!! Also I have twins boys are 13 years old but we not enjoy the water slide & jumping. They require kids over 15 without parents. This trips is sooo awful with my family 😔😔😔 WE NEVER GO BACK AGAIN"

"Terrible service"

"Impeccably nice property. The food and service blew us away and the pool layout + beach options were great. Will definitely visit again."