"Hotel has great potential, but is very poorly managed. This is a very expensive hotel and does not provide a service in line with what is charged.
The beach is gourgeous, but full with plastic waste that comes from the sea. All neighboring hotels and restaurants clean their beaches, this one does not.
Additionally, the hotel charges disproportionate prices on everything: transfer from Cancun airport is 3x more than what we paid, a meal is 2x more than any restaurant in the village, a tour to...
"Alaya was so peaceful and wonderful. What better be to stay than on the beach. Food was great. Breakfast lunch and dinner options right on the property. Free pool access to Alquimia which was next door."
"I have been to Tulum 3 times and by far this has been the best hotel.
Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Commune with nature and explore the great outdoors at Punta Herrero Estuary during your travels in Punta Herrero. While you're in the area, wander around the natural setting.
Learn about the local history of Punta Herrero when you take a trip to Punta Herrero Lighthouse. While you're in the area, wander around the natural setting.
Find out about the history of Felipe Carrillo Puerto when you take a trip to Pueblo Felipe Carrillo Plaza. Discover the coral reefs while you're in the area.
Learn about the local history of Felipe Carrillo Puerto when you take a trip to Santuario de la Cruz Parlante. Discover the coral reefs while you're in the area.
You can spend an afternoon browsing the exhibits at Centro Cultural Chan Santa Cruz during your trip to Felipe Carrillo Puerto. Discover the coral reefs while you're in the area.
What's the area like around Sian Ka'an Biosphere Reserve?
If you're planning to come to the area to visit Sian Ka'an Biosphere Reserve, take some time to see the rest of the sights while you're in town. This welcoming area is known for its array of dining options and bar scene.
What's the best hotel to stay near Sian Ka'an Biosphere Reserve?
Hotel Cielo y Selva is one of the top choices for your stay based on our traveler data, and this hotel offers a restaurant and an outdoor pool. You'll find it 23 mi (37 km) from Sian Ka'an Biosphere Reserve. Other good choices in the area include Grand Slam Fishing Lodge Tulum and Hotel Aldea Cruzo'ob.
If I need to cancel the hotel reservation for my stay near Sian Ka'an Biosphere Reserve, will I receive a refund?
Yes! The majority of hotel bookings are fully refundable provided that you cancel prior to the accommodation's cancellation deadline, which often is within 24-48 hours of check in. If you booked a non-refundable reservation, you might still have the option to cancel and be given a refund within 24 hours of your booking. Put your dates in and click on "Search", then you can use the "fully refundable" filter to view the best options available near Sian Ka'an Biosphere Reserve.
Where can I learn more about changing or cancelling my trip in the area near Sian Ka'an Biosphere Reserve?
For more details about changing or cancelling your stay near Sian Ka'an Biosphere Reserve, go to https://www.expedia.com/service/.
