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"We loved the hotel it was within walking distance from the airport and the staff was very helpful providing information of the surrounding areas."

"Allt var perfekt!"

"Pool enjoyable, staff friendly, service great"

"My husband and I celebrated our 1 year wedding anniversary at Sana Tulum Hotel. We've traveled quite a bit together and it's all in the details for us. We had valet service throughout our stay, complimentary welcome drinks, our room was serviced twice a day, the check-in and out process was pleasant including the chilled hand towels they offer (scented with rosemary and eucalyptus essential oils) to freshen up throughout the day. The food and service was consistently outstanding. A huge thank...

"My husband and I went for our 10 year anniversary and it was an absolute delight to stay here, the staff is amazing, helpful, thoughtful and friendly! We are already planning to go there again!"

"The place is romantic, warm and cozy. The service is excellent. Everyone is beyond kind so the entire staff, from room cleaners to waiters, to receptionists, are always welcoming you with a smile (a special thanks to Letty). They reserved plenty of attentions throughout the week that made the stay so special. They accommodated our requests with kindness and patience. This is a magic place made special by everyone who works there."

"We had a wonderful time, everything was Todo Bien!"

"I Loved it!! Exquisitely styled . I loved the Art work It was such a vibe and the staff was so kind and helpful everyone really went out of their way to be Hospitable!!! Loved the spa!! 🌟🌟🌟🌟🌟"

"I stay here every time I’m in Tulum! The hotel is beautiful and the staff are very kind and helpful. "

"My wife and I stayed at the Milam for our honeymoon. The resort is a sight to see, upon arrival we checked in and was greeted by the hostess. The hostess escorted us to our villa in which we were greeted by a gentleman with drinks. Once inside the villa there were rose petals and candles lit per our request and a bucket of ice and champagne. There is an indoor pool, and a king size bed. There is a beautiful outdoor shower and an area for luggage and shoes. This area also includes a safe. The...

"Our stay at Shibari Hotel Tulum was nothing short of unforgettable. From the moment we arrived until the day we checked out, every single moment exceeded our expectations. The entire staff was absolutely incredible—warm, attentive, professional, and always willing to go the extra mile to make our vacation truly special. Their genuine hospitality made us feel welcomed and cared for throughout our stay. We want to thank each and every member of the Shibari team for creating such amazing memories...

"Very serene and beautiful resort"

"Water,dirt roads,to much sand on furniture"

"We had a wonderful stay at this hotel. The property looked exactly like the photos, and everything was clean, comfortable, and well maintained. The location was excellent, making it easy to explore the area and enjoy nearby attractions. The staff was friendly, attentive, and always willing to help with anything we needed. We truly enjoyed our stay and would definitely recommend this hotel to anyone looking for a great place to stay."

"There were bed bugs in the bed that bit me and my daughter"