Find hotels near Shepherd's Bush Empire, London from SAR 272

"Nice hotel, well located "

"It was a good breakfast, and staff were kind and helpful."

"Breakfast was very poor. Not much to offer and would not fill a kid up never mind adults "

"My heater didn’t work It never blew hot air once Even in max I literally left the hotel because of that I went to A another place across the street which was 10 times better and it was $30 cheapest And it looked way better inside them those old ass rooms they had I I definitely won’t ever stay there again I know this other hotel across the street that I’ve been in now. I’ll always come here. It’s fresh and new and nice. It’s the Brit hotels the one in Earls Court"

"Front desk rude. Works directly above room with no notice. Fake eyelashes still stuck on the bedside table from previous guest. Internet slow. Can’t connect HDMI items to TV. Fridge not on. AC isn’t functional and directly from 1970’s. Nothing been upgraded in a LONG time despite new ownership. Gym equipment is in disrepair. Some buttons for lifts / elevators not working. It’s a hotel, it’s cheap and it’s close to the city. That’s it. "

"Staff is amazing. Gym is HORRIBLE. it should not be advertised as part of the hotel. Very dirty and dark and loud. Very disappointed as this was a reason I boooked to stay there"

"Stayed 4 nights, tried ordering room service twice and it was not always available, the restaurant Chet would not take any requests for room service. I even tried ordering at the restaurant and seeing empty tables, the manager said they were just too busy. The air conditioning was not great, couldn’t adjust the temperature, the room was too warm which is bizarre considering it was still cold out. Not planning on staying here again. "

"Fantastic staff, great location"

"The elevator was a main factor affecting our experience. Too slow, stairs being painted while elevator delays and problems"