Find hotels near Shepherd's Bush Empire, London from SAR 273

"Clean room. "

"Had a fantastic stay for my birthday trip to London! Lovely decor and accommodations. The breakfast was wonderful! "

"Staff was great, room service was great. Management of the service at the Piano bar left much to be desired on a busy night; however outside of that experience no complaints. Excellent service, i will return."

"Hotel was pretty clean. There was a little water damage in the bedroom and you can tell the building itself is older. Beds were comfortable and the room was nice. What really makes this hotel stand out is the staff. Everyone seemed to go out of their way to ensure our stay was great. Shan at checking was friendly and gave us great advice about the city at checkin. Breakfast was always busy but staff made sure to clear tables quickly so waiting was minimal. Overall we would stay here again. "

"The AC didn't seem to be very efficient.....maybe owing to modern standards?"

"The quality and range of the breakfast was excellent. The staff were extremely helpful and courteous at all times. Zakia particularly was lovely. She exuded genuine warmth wirh her incredible efficiency and professionalism. We have rebooked this hotel for our next trip to London"

"Took a bit of getting used to using an app to open all the doors but otherwise, it was a good stay-close to the tube and restaurants, highly recommend if you need a base while in London! "

"Yes ,very good "

"Nice staff, very friendly and available. The hotel is tired. Loo y looks nice but rooms are very dated and hallways are "grubby". Main lobby lift was broken as were 2 other room lifts. The remaining lifts were so slow as well. Fridge in our room didn't work and the AC was wired up wrong (3 blower symbol was off and 0 blowers was on) Bathroom appears to have the apocalypse finish with silicone around the toilet. Beds on the firmer side. Room was very quiet though. Breakfast was not worth £21.50 per person, quality of the food was not up to scratch. The meat looked like it had been shown a light bulb and things like beans were cold even under a heat lamp. Poor selection of gluten free offerings (specific to us) we were assured we would have plenty of choice to pick from but tis was not the case. Overall hotel needs a refurbishment and serious though as to if you need anhotle breakfast as you can get a lot better for less in surrounding establishments "