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"Room was very small"

"The Ruby Zoe was a unique hotel. It is well-situated in the Notting Hill/Portobello Road area within a quick walking distance to several tube stations and bus stops. As others have mentioned, the rooms were compact but user—friendly. I like that there were coffee and tea stations on each floor rather than in the rooms. The hotel cleans rooms every 3 nights automatically. If you waive cleaning the other days during your stay, you receive a drink ticket instead. We enjoyed some of the FIFA...

"3rd stay this year. Great property, great staff, convenient location. Highly recommend."

"Excellent hotel. Quiet most of the time. One night there was a very drunk neighbouring room. Not the hotels fault. Great location. Some wonderful low price restaurants. Would definitely stay again"

"Air con, modern room"

"Clean air conditioned room"

"I liked nothing about this hotel, their staffs were not trained and not professional."

"Good customer service (I had to extend my stay but change rooms, the cleaning staff moved by baggage between rooms for free). Overall clean and well maintained. The only warning I have is that the heat build up is pretty bad in the rooms and there is no air conditioning, just windows that you can open and a fan provided. I would recommend it for the cooler months but avoid it come mid June through September."

"How lovely"

"We loved our stay at The Laslett. The location was perfect to get to Central London as well as Wimbledon and there are so many great restaurants near the hotel itself. Isabella at the Front Desk was exceptionally helpful to us during our stay, and our room was immaculate and spacious. Also arranged for a fantastic massage treatment in the hotel's spa which was excellent. Would definitely stay here again!"

"The room was a lot smaller than pictured. Barely any space to have your luggage especially if you are sharing a room. Overall great hotel and enjoyed my stay."

"There is no A/C . Only small rotating fans. Very very hot"

"Very disappointing! Carpets not vacuumed (2 rooms), cobwebs. Scalding water for showers both rooms. Cold water available in bathroom sinks. Location good,, near an underground."